12 May RESPOND TO THESE DISCUSSION POST BASED O
RESPOND TO THESE DISCUSSION POST BASED ON THE TOPIC “Every organization wants their systems to function properly and “talk” to each other. One of the biggest issues companies have is that they have information stored in different systems and it is very difficult to create reporting that ties information from multiple systems. From an integration systems perspective, what would be your first step in determining what systems could be integrated? What information would you need to gather, and who should be involved in this process? Discuss how you determine which systems could be integrated.
In response to your peers, explore the relationship between the logical and physical system integration..”
1. John Lel
Understanding why any company or organization can benefit from integrating the various “pieces” of the company into a cohesive structure or system is not difficult. The integration will lead to increased productivity, cost redundancy and a better, more complete, work environment. The integration process can be a daunting task, even in a small business environment. Obviously, we need a first step in the process of integration. This is not limited to what product or system to purchase, custom or off the shelf, but which components should be integrated. As the business owner, what will your expectations be, this needs to be defined and shared, with staff and whoever is going to be involved in the integration process. Once we know where we want to go, we can plan how to get there. Each business has unique issues, so trying to integrate a business structure by walking through the software choices at Best Buy, is probably not a good idea. It is important to have professional help onboard to implement this process. A systems integration professional will help to determine how or even if, components of the company will fit together and how and what data will be available to each of those component departments (Head Channel, 2019). Sales may not need to know specifics of productions but does need to know about design and availability. Production may not need to know the specifics of sales prospects but does need data on product sales.
The process for integration will require a team from the company and the company chosen to implement the integration. These teams will build the list(s) of requirements and necessary outcomes while determining which data systems need to be integrated. Each company has any number of departments producing data, and since the company is operational, there is a process already in place that requires analysis of each step to determine which steps will be required by the system supporting another department. These transactions must be organized and understood prior to building any integration system. Transactional requirements will be the key to create a system that will meet company expectations, from a business and an environmental standpoint (Fischer, 2017). This team must also keep in mind and determine how this change will affect customers and create a training plan for both sides of the equation.
Every integration project will come with its’ own set of challenges. The best application for CRM may be different than the best application for production and order desk. Additionally, these systems need to run in multiple locations simultaneously with multiple users. Not only does the integration of these systems establish communications between computer applications, it establishes how business units will communicate and interact (Hohpe & Woolf, 2018). By determining what transactional relationships and identifying target data necessary for those transactions, an integration design can develop to meet the new demands and expectations.
2. Rbert Rchds
Integrating systems is never easy because the systems can be similar or be completely different in the data they deal with or what they process. I think the first thing that needs to be looked as is the different silo’s that are in play. These silos refer to the information that is proprietary to a department and is not shared throughout the company. Each silo needs to be looked at and determined if the data could be helpful to another department in the company. Once all silos have been looked at the organization has a better under standing of all the data that is available to share within their company. A company most likely doesn’t know what systems could be beneficial to another department until they look at what each system procedures. Once they understand all the data that they have at hand they need to work with each of the silos development and management teams to create a game plan. During this process it is very important for them to change certain business processes and how systems are integrated to make the ERP implementation successful (Motiwalla & Thompson, 2012). Redefining how systems are integrated within the organization is an important aspect to ensure that the information is shared throughout the organizations. By doing this the hardware that handles all the systems needs to be looked at to verify it can handle the tasks that are going to be asked of it. Before the systems were independently ran but now will have connections to other systems. With these changes the business process will most likely be different to an extent. These adjustments will need to be made to ensure that the ERP implementation is successful. The business process will need to lay out what information should be available to certain groups and how the information is going to be stored. The system integration process in my eyes needs to be designed from a group up approach instead of trying to piece parts together. When piecing parts together, information will be forgotten, and security holes will be more prevalent.
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