15 May WHAT ACTIONS MUST YOU TAKE BEFORE AND AFTER THE MESSAGE IS DELIVERED TO ENSURE THAT IT WAS RECEIVED AS INTENDED?
Collapse” article found in the Electronic Reserve Readings
Research additional articles and information about the Chilean
mine collapse.
Write a 700- to 1,050-word paper using this and other articles as
a resource. Because communications must be designed with the
audience in mind, answer the following questions:
What are some considerations to remember given the
different roles and people in the audience?
o What would be the potential needs of the families of the
miners in receiving a message about this incident?
o What would be the potential needs of the company’s
employees when receiving a message about this
incident?
What actions must you take before and after the message is
delivered to ensure that it was received as intended?
Format the paper consistent with APA guidelines.
Draft two communications from the mining company announcing
the accident, using what you have learned about the audience and
effective messages. One communication should be directed to the
families of the trapped miners and the other as an internal news
release to employees in the company. For both, identify the most
appropriate channel—face-to-face, e-mail, video, memo, and so
on.
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