16 May QuestionMHR 6551, Training and Dev
Question
MHR 6551, Training and Development Assessment VIII
Question 1
1.
The SBI case at the beginning of Chapter 10 where the women were treated so differently than the men, took place in
Answer
| 1950’s. | ||
| 1960’s. | ||
| 1990’s. | ||
| it did not take place; it was made up to make a point. |
4 points
Question 2
1.
________ are qualities of the manager as a person.
Answer
| Technical knowledge and skills | ||
| KSAs | ||
| Personal traits | ||
| Value creation skills | ||
| Interpersonal knowledge and skills |
4 points
Question 3
1.
Advantages of teamwork include
Answer
| increased productivity. | ||
| improved job satisfaction. | ||
| lower absenteeism. | ||
| both A & B. | ||
| all of the above. |
4 points
Question 4
1.
To understand a manager’s development needs, you must first understand _____.
Answer
| the strategic direction of the organization | ||
| the technology of the manager’s unit | ||
| the manager’s unit structure in relation to the rest of the organization | ||
| both B& C | ||
| all of the above |
4 points
Question 5
1.
Which of the following statements about literacy is true?
Answer
| About five percent of the North American workforce is functionally illiterate. | ||
| The main reason that employers need to upgrade new employees in literacy skills is that most new employees do not finish high school. | ||
| In the training of literacy skills it is always best to use an outside consultant so employees will not feel embarrassed. | ||
| Graduates from high school often require remedial skills training |
4 points
Question 6
1.
There is a special chapter on management development because
Answer
| the manager’s job is clear so we can get very specific about their needs. | ||
| managers are accountable for success so they are a very important group. | ||
| managers rely so much on their declarative knowledge. | ||
| all of the above. |
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