20 May Report
In order to allow you to prepare and practice responding to questions using the STAR format discussed in the Persuasive Content Design lecture, please give an example of each of the following 10 soft-skills in the attached document that you have utilized in the past. Examples can come from past or current jobs, student organization involvement, class projects, volunteer work or personal examples. Your responses must be 7-10 sentences using the STAR format. If you have never used this skill, please describe how you plan on attaining the skill in the future.
example:1) Skill 1: Verbal Communication
In my most recent internship, I was often the first one to make contact with new firms. During one call I seemed to run into a wall when trying to get through to an executive. After several failed attempts, I decided I should do some digging into possible reasons why the assistant did not want to let me through to the executive. After asking my colleagues, I discovered that a previous intern had also made contact with that administrative assistance and upon hearing “no” from her he became frustrated and complained about her to her superior in a heated email. After telling my supervisor about this, he had the head of our department send a letter of apology to the secretary, explaining to her that this was not how business was done at Johnson Logistics. After she received his letter she contacted me to thank me directly for going above and beyond what any other company would do and stated that it spoke volumes about our organization. From then on, I was able to speak with the executive freely and continued a great working relationship with them both. From this, I learned never to dismiss the administrative assistant, and of doing your research. Both are a very important part of orchestrating business success.
– Skill 2: Leadership
I first became a member of ASU’s Business Communication association during my freshmen year at ASU. As a sophomore, I was elected as chair of the communications committee. As a committee chair, I proposed we focus our efforts on working to receive the FMA Superior Chapter designation which is achieved by only 5% out of 200 International FMA Chapters by formalizing key goals and metrics. In order to achieve this designation we needed to re-strategize our chapter’s efforts to align with the designation criteria. I led the effort to publish our first newsletter, contact eight public speakers, organize four corporate tours and host a career fair all within that year. By helping in a great team effort, we reached our goal of achieving the Superior Chapter designation. I think that my work developing strategic goals and metrics was a key mechanism for our success and I believe this ability will serve me extremely well in this position as well.
write down for the 10 skills, the 10 skills are
1) Skill 1: Verbal Communication
2) Skill 2: Leadership
3) Skill 3: Ability to work as a team
4) Skill 4: Showing Initiative/Self-Motivation
5) Skill 5: Time Management
6) Skill 6: Written Communication
7) Skill 7: Problem Solving
8) Skill 8: Analytical /Quantitative Skills
9) Skill 9: Attention to Detail
10)Skill 10: Flexibility/Adaptability to changing environment
write 7-10 sentence each using (STAR) FORMAT which is
first Situation (set the scene)
second Task (describe the purpose)
third Action (Explain what you did)
fourth Result (share the outcome)
example are provided .
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