21 May WHAT ARE SOME WAYS THAT JAPANESE CULTURE MAY AFFECT OPERATIONAL EXCELLENCE IN A POSITIVE WAY?
Discuss the importance of culture and how cultural differences may contribute to global management challenges, as illustrated in the Chapter 4 opening-discussion case, “The Cultural Roots of Toyota’s Quality Crisis.” Please post your Discussion based on the following questions:
1) What dimensions contribute to the differences between how Americans and Japanese workers address management problems, including operational or product flaws?
2) What are some ways that Japanese culture may affect operational excellence in a positive way? How might it hurt quality, especially when things go wrong?
3) How could managers from Japan or other Asian cultures adopt practices from U.S. and European cultures when investing in those regions?
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