Chat with us, powered by LiveChat create a 300 word performance management plan for Employee 1 and Employee 2. Include how your management approach would change to fit the employees' needs Assess the approaches you would use to monitor the behavior of each employee What are the legal implications? How would you evaluate the effectiveness of your approach? Employee #1 Jimmy Brown is a manager with Solomon Industries, Inc., (SII) a supply company in South Carolina. SII serves as a warehouse for other companies that deliver and store their goods using SII's facility as temporary storage. Jimmy was born in 1955 and spent 20 years in the military. Upon retiring, he was hired as a production supervisor for SII. Originally from SC, he is the night shift supervisor working 12 hour shifts from 7:00 pm to 7:00 am Monday through Thursday supervising 12 employees. Jimmy is a traditional Baby Boomer as he grew up in the 60's, his dad worked, his mom stayed home, and he is the oldest of three children; a brother and a sister 2 and 4 years younger, respectively. Jimmy received his bachelor of arts degree while in the military in chemical engineering. Turnover is pretty high at SII as Jimmy is constantly training new employees. He had the option of moving to the day shift but he worked nights his whole military career and likes this shift so he asked to continue working this shift. His present staff consists of 1 employee over the age of 50 and the rest of the employees range from 20-40 years of age. Employee #2 Michael Johnson was born in 1976 in Ohio. He has a technical background graduating in 1997 in computer science and moved to SC in 2010 with his new bride. Michael's parents divorced when he was 2 years old and he rarely saw his biological father. His mom worked two jobs almost 7 days a week until she remarried when he was 10. His step dad travelled often with his job and had two daughters from a previous marriage. Their mom died 3 years before he married Michael's mom. Michael applied for the Information Technology position but at the last minute the position was closed because the employee decided not to leave the company so Michel took on the responsibility of being the day shift supervisor. He works 7:00 am to 7:00 pm Monday through Thursday with Solomon Industries, Inc., (SII) a supply company in South Carolina. SII serves as a warehouse for other companies that deliver and store their goods using SII's facility as temporary storage. Turnover is not as high as his night shift counterpart, but still has some turnover. The company allows tenured employees to move to the shift they desire if positions are available. Michael manages 15 employees, 8 are over the age of 50, 2 are new employees under 21 years old, and the remaining are between 21-50 years of age. As a manager, you are tasked with creating a 350-word performance management plan for Employee 1 and Employee 2. Include how your management approach would change to fit the employees' needs Assess the approaches you would use to monitor the behavior of each employee What are the legal implications? How would you evaluate the effectiveness of your approach? MUST PROVIDE 3 PEER REVIEWED References | Writedemy

create a 300 word performance management plan for Employee 1 and Employee 2. Include how your management approach would change to fit the employees’ needs Assess the approaches you would use to monitor the behavior of each employee What are the legal implications? How would you evaluate the effectiveness of your approach? Employee #1 Jimmy Brown is a manager with Solomon Industries, Inc., (SII) a supply company in South Carolina. SII serves as a warehouse for other companies that deliver and store their goods using SII’s facility as temporary storage. Jimmy was born in 1955 and spent 20 years in the military. Upon retiring, he was hired as a production supervisor for SII. Originally from SC, he is the night shift supervisor working 12 hour shifts from 7:00 pm to 7:00 am Monday through Thursday supervising 12 employees. Jimmy is a traditional Baby Boomer as he grew up in the 60’s, his dad worked, his mom stayed home, and he is the oldest of three children; a brother and a sister 2 and 4 years younger, respectively. Jimmy received his bachelor of arts degree while in the military in chemical engineering. Turnover is pretty high at SII as Jimmy is constantly training new employees. He had the option of moving to the day shift but he worked nights his whole military career and likes this shift so he asked to continue working this shift. His present staff consists of 1 employee over the age of 50 and the rest of the employees range from 20-40 years of age. Employee #2 Michael Johnson was born in 1976 in Ohio. He has a technical background graduating in 1997 in computer science and moved to SC in 2010 with his new bride. Michael’s parents divorced when he was 2 years old and he rarely saw his biological father. His mom worked two jobs almost 7 days a week until she remarried when he was 10. His step dad travelled often with his job and had two daughters from a previous marriage. Their mom died 3 years before he married Michael’s mom. Michael applied for the Information Technology position but at the last minute the position was closed because the employee decided not to leave the company so Michel took on the responsibility of being the day shift supervisor. He works 7:00 am to 7:00 pm Monday through Thursday with Solomon Industries, Inc., (SII) a supply company in South Carolina. SII serves as a warehouse for other companies that deliver and store their goods using SII’s facility as temporary storage. Turnover is not as high as his night shift counterpart, but still has some turnover. The company allows tenured employees to move to the shift they desire if positions are available. Michael manages 15 employees, 8 are over the age of 50, 2 are new employees under 21 years old, and the remaining are between 21-50 years of age. As a manager, you are tasked with creating a 350-word performance management plan for Employee 1 and Employee 2. Include how your management approach would change to fit the employees’ needs Assess the approaches you would use to monitor the behavior of each employee What are the legal implications? How would you evaluate the effectiveness of your approach? MUST PROVIDE 3 PEER REVIEWED References

24 May create a 300 word performance management plan for Employee 1 and Employee 2. Include how your management approach would change to fit the employees’ needs Assess the approaches you would use to monitor the behavior of each employee What are the legal implications? How would you evaluate the effectiveness of your approach? Employee #1 Jimmy Brown is a manager with Solomon Industries, Inc., (SII) a supply company in South Carolina. SII serves as a warehouse for other companies that deliver and store their goods using SII’s facility as temporary storage. Jimmy was born in 1955 and spent 20 years in the military. Upon retiring, he was hired as a production supervisor for SII. Originally from SC, he is the night shift supervisor working 12 hour shifts from 7:00 pm to 7:00 am Monday through Thursday supervising 12 employees. Jimmy is a traditional Baby Boomer as he grew up in the 60’s, his dad worked, his mom stayed home, and he is the oldest of three children; a brother and a sister 2 and 4 years younger, respectively. Jimmy received his bachelor of arts degree while in the military in chemical engineering. Turnover is pretty high at SII as Jimmy is constantly training new employees. He had the option of moving to the day shift but he worked nights his whole military career and likes this shift so he asked to continue working this shift. His present staff consists of 1 employee over the age of 50 and the rest of the employees range from 20-40 years of age. Employee #2 Michael Johnson was born in 1976 in Ohio. He has a technical background graduating in 1997 in computer science and moved to SC in 2010 with his new bride. Michael’s parents divorced when he was 2 years old and he rarely saw his biological father. His mom worked two jobs almost 7 days a week until she remarried when he was 10. His step dad travelled often with his job and had two daughters from a previous marriage. Their mom died 3 years before he married Michael’s mom. Michael applied for the Information Technology position but at the last minute the position was closed because the employee decided not to leave the company so Michel took on the responsibility of being the day shift supervisor. He works 7:00 am to 7:00 pm Monday through Thursday with Solomon Industries, Inc., (SII) a supply company in South Carolina. SII serves as a warehouse for other companies that deliver and store their goods using SII’s facility as temporary storage. Turnover is not as high as his night shift counterpart, but still has some turnover. The company allows tenured employees to move to the shift they desire if positions are available. Michael manages 15 employees, 8 are over the age of 50, 2 are new employees under 21 years old, and the remaining are between 21-50 years of age. As a manager, you are tasked with creating a 350-word performance management plan for Employee 1 and Employee 2. Include how your management approach would change to fit the employees’ needs Assess the approaches you would use to monitor the behavior of each employee What are the legal implications? How would you evaluate the effectiveness of your approach? MUST PROVIDE 3 PEER REVIEWED References

Posted at 06:16h in 2General studies by
  • Present the differences between clinical quality and customer service quality.

Course outcomes addressed in this Assignment:

HA540-4: Present the differences between clinical quality and customer service quality.

Instructions:

  • For this Assignment, you will research the differences between clinical quality and customer service quality, specifically in long-term care.
  • Using the Medicare Nursing Home Compare website, research one nursing home that has a reported customer complaint.
  • Provide a general overview of the nursing home (e.g., name, location, bed size, ownership, etc.)
  • Discuss the overall quality of customer service offered at the nursing home (as evident by customer complaint inspection results)
  • Discuss the overall quality of clinical care offered at the nursing home (as evident by recent survey inspection results)
  • Discuss appropriate techniques that you would use to improve quality of customer service offered at the nursing home
  • Discuss appropriate techniques that you would use to improve quality of clinical care in the nursing home.
  • Be sure to include details about the complaints that you found.
  • Report your findings by using  the methods below:
    • 3-4 page paper excluding front and back matter (APA standards apply).

    Proper grammar, spelling, and an APA formatted reference list of sources are expected.

*You can select any nursing home published on the Medicare Hospital Compare website. To narrow your selection, consider researching nursing homes in your community, previous places of residence, employers, competitors, or even a nursing home you would like to network with someday.

References: 

http://www.medicare.gov/nursinghomecompare/search.html

https://www.cms.gov/Medicare/CMS-Forms/CMS-Forms/downloads/cms2567.pdf

http://www.cdc.gov/nchs/nnhs.htm

This is worth 250 Points.

PLAGIARISM IS HIGHLY UNACCEPTABLE!

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