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a. employees. b. customers.

a. employees. b. customers.

Question

41. Only about ____ percent of American adults reach the level-three stage of moral development.

a. two
b. four
c. eleven
d. fifteen
e. twenty

42. Regarding the levels of personal moral development, the majority of managers operate at the ____ level.

a. preconventional
b. autocratic
c. postconventional
d. conventional
e. transformative

43. Spotlight on Ethics in Chapter 4 suggests all of the following when challenging the boss on ethical issues EXCEPT:

a. do your research
b. begin the meeting by taking the floor
c. pay attention to your word choice and demeanor
d. take care how you suggest your alternative solution
e. be patient

44. The obligation of organization management to make decisions and take actions that will enhance the welfare and interests of society as well as the organization is referred to as

a. organizational responsibility.
b. social responsibility.
c. discretionary responsibility.
d. economic responsibility.
e. none of these.

45. Which of these is true about the policy a bank adopts toward its investing of depositor’s money?

a. It is an expression of its philosophy of social responsibility.
b. It is important only to the community.
c. It has no ethical implications.
d. It would represent its personal state of moral development.
e. All of these.

46. Any group within or outside the organization that has a stake in the organization’s performance is called

a. a supplier.
b. an international customer.
c. a stakeholder.
d. OPEC.
e. a trade association.

47. Primary stakeholders of an organization include

a. employees.
b. customers.
c. investors and shareholders.
d. suppliers.
e. all of these.

48. All of the following are examples of special interest groups EXCEPT

a. professional associations.
b. trade associations.
c. political action committees.
d. courts.
e. consumerists.

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