Question 6. ____________________ describes the organization’s reason for existence.

6. ____________________ describes the organization’s reason for existence.

7. A(n) ____________________ is a broadly stated definition of basic business scope and operations that distinguishes the organization from others of a similar type.

8. Broad statements describing where the organization wants to be in the future are called ____________________.

ANS: strategic goals

9. ____________________ define the action steps by which an organization intends to attain its strategic goals.

10. Goals that define the outcomes that major departments must achieve in order for the organization to reach its overall goals are known as ____________________ goals.

11. ____________________ are designed to help execute major strategic plans and to accomplish a specific part of the company’s strategy.

12. The specific results expected from departments, work groups, and individuals are the ____________________ goals.

13. ____________________ plans are developed at the lower levels of the organization to specify action steps toward achieving operational goals and to support tactical plans.

ANS: Operational

14. Plans that define company responses to specific situations, such as emergencies, setbacks, or unexpected conditions are called ____________________ plans.

15. A special type of contingency plan that is used when events are sudden and devastating and require immediate response is called ____________________.

16. The crisis management plan should be a(n) ____________________ that specifies the actions to be taken, and by whom, if a crisis occurs.

17. A group of planning specialists assigned to major departments and divisions to help managers develop their own strategic plans is called ____________________.

18. ____________ is the set of decisions and actions used to formulate and implement strategies that will provide a competitively superior fit between the organization and its environment so as to achieve organizational goals.

19. The plan of action that prescribes resource allocation and other activities for dealing with the environment and helping the organization attain its goals is called a(n) __________.

20. A business activity that an organization does particularly well relative to its competition is known as a(n) ________.

21. When organizational parts interact to produce a joint effect that is greater than the sum of the parts acting alone, __________ occurs.

22. __________ includes the planning and decision making that lead to the establishment of the firm’s goals and the development of a specific strategic plan.

23. The use of managerial and organizational tools to direct resources toward accomplishing strategic results is known as ___________.

24. The ability to influence people to adopt the new behaviors needed for strategy implementation is called _________.

25. It is argued that ___________ is the most difficult and most important part of strategic managemen

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