25 May Question 51. To meet the needs of the organization, all managers carry out the three
Question
51. To meet the needs of the organization, all managers carry out the three major categories of roles. They are: ____, ____, and ____ roles.
| a. | monitor, figurehead, and liaison |
| b. | leader, monitor, and spokesperson |
| c. | disseminator, entrepreneurial, and disturbance handler |
| d. | decisional, spokesperson, and leader |
| e. | informational, interpersonal, and decisional |
52. Since not-for-profit organizations do not have a conventional ____, managers may struggle with the question of what constitutes results and effectiveness.
| a. | hierarchy |
| b. | bottom line |
| c. | information system |
| d. | decision-making process |
| e. | structure |
53. A manager in for-profit business focuses primarily on ____, while a manager of a non-profit focuses on ____.
| a. | the bottom-line, employee morale |
| b. | the bottom-line, social impact |
| c. | profitability, customer satisfaction |
| d. | market share, the bottom-line |
| e. | customer satisfaction, organization reputation |
54. One of the roles that a small business manager may emphasize over their counterpart in a large organization is ____.
| a. | information processing |
| b. | spokesperson |
| c. | liaison |
| d. | resource allocator |
| e. | leader |
55. In the new workplace, work is ____, in contrast to the old workplace where work was ____.
| a. | flexible; diverse |
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