Question You have three (3) hours to complete the exam. It is an open book exam (but not a team

You have three (3) hours to complete the exam. It is an open book exam (but not a team exercise). When completed, post back into your individual forumno later than Thursday, September 5, by 6 pm. Please include a COO.

Note: There is only one (1) best answer for each question.

1. The definition of leadership effectiveness contains three (3) elements. Which of the following elements is NOT part of the definition?

a. _____ goal achievement

b. _____ smooth internal processes

c. _____ organizational structure

d. _____ external adaptability

2. Which of the following is NOT part of the leadership equation?

a. _____ leader

b. _____ organization

c. _____ followers

d. _____ situation

3. In reviewing the myriad of leadership definitions, the authors conclude that

a. _____ the field is too complex to attempt to define

b. _____ one must begin by resolving the differences in definitions

c. _____ various definitions help us to understand the multitude of factors affecting leadership

d. _____ Only Hughes’ definition is comprehensive and helpful

4. The “Green Grass Story” deals with

a. _____ gardening

b. _____ making sure you do exactly what you are told

c. _____ following directions

d. _____ activity versus output and the importance of setting clear attainable objectives.

5. Leaders

a. ______ tend to share many common characteristics

b. ______ are all alike

c. ______ are typically similar to their followers

d. ______ possess the same level of influence irrespective of their leadership styles

6. Leaders who pull together on the basis of shared beliefs and a common sense of organizational purpose and belonging

a. _____ are consistent

b. _____ demonstrate empathy

c. _____ have a compelling vision

d. _____ have strong integrity

7. Which of the following statements concerning power and influence is NOT correct?

a. _____ Effective leaders typically take advantage of all their sources of power.

b. _____ Leaders in well functioning firms are not influenced by their subordinates.

c. _____ Leaders vary in the extent to which they share power with subordinates.

d. _____ Effective leaders generally work to increase their various power bases.

e. _____ none of the above

8. The phrase “Communications is a process, not an event.” expresses the thought that

a. _____ it is the listeners responsibility to understand what is being said

b. _____individuals are intelligent enough to understand what is being said—you should not insult them by explaining it more than once

c. _____though communications occurs in various forms it should be presented only once.

d. _____ individuals understand via different formats, i.e. by listening, by pictures, by reading, etc. and it is important to send the message in different forms and several times to ensure understanding

9. In comparing managers to leaders, which of the following is most likely true?

a. _____Leadership is concerned with doing right thing, management is concerned with doing things right.

b. _____ Leaders maintain the status quo, managers challenge the status quo.

c. _____ Leadership involves maintaining the current state of affairs, whereas management involves changing the way things are.

d. _____ Leaders are more likely to take a short term view, managers are more apt to take the long term view.

10. A leader who has developed close interpersonal relationships with followers generally uses his or her _____ power to influence them

a. _____ legitimate

b. _____ referent

c. _____ coercive

d. _____ reward

11. Which is NOT a component of the “Three legged stool for success”

a. _____ financials

b. _____ customer service

c. _____ employee morale

d. _____ organizational culture

12. Self-control, trustworthiness, conscientiousness, adaptability, and innovation correspond to

a. _____ self-awareness

b. _____ self-regulation

c. _____ motivation

d. _____ empathy

13. Power

a. _____ is the capacity to cause change

b. _____ always needs to be exercised to have its effect

c. _____ is the degree of actual change

d. _____ is always directly observed

14. Bennis and Goldsmith describe four (4) qualities of leadership that engender trust. Which of the following qualities is NOT one of the four (4) qualities?

a. _____ vision

b. _____ empathy

c. _____ team work

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