26 May Question 55. ____ plays a key role in creating an organizational climate that enables learning and innovative responses to threats from the external environment, challenging new opportunit
Question
55. ____ plays a key role in creating an organizational climate that enables learning and innovative responses to threats from the external environment, challenging new opportunities, or organizational crises.
| a. | Mission statement |
| b. | Vision statement |
| c. | Competitive intelligence |
| d. | Employee training |
| e. | Corporate culture |
ANS:
56. What is likely to happen to organizations that pay little attention to either cultural values or business results?
| a. | Unlikely to survive for long |
| b. | No help for performance during hard times |
| c. | Profitable in short run but difficult to sustain over long term |
| d. | High performance |
| e. | none of these |
ANS:
57. What is likely to happen to organizations that pay little attention to cultural values and instead stress business results?
| a. | Unlikely to survive for long |
| b. | No help for performance during hard times |
| c. | Profitable in short run but difficult to sustain over long term |
| d. | High performance |
| e. | none of these |
ANS:
58. A high-performance culture is based on all of the following EXCEPT
| a. | solid organizational mission |
| b. | shared adaptive values |
| c. | individual employee ownership of bottom-line results |
| d. | individual employee ownership of organization’s cultural backbone |
| e. | singular focus on business results |
ANS:
59. In a study by Kotter and Heskett evidence is provided to support the claim that ____ is important for performance.
| a. | managing cultural values |
| b. | leading partnerships within an industry |
| c. | surveying the external environment |
| d. | managing client relationships as boundary spanners |
| e. | empowering employees |
ANS:
60. Blockbuster’s weakened performance in recent years stems from which of the following?
| a. | Weak internal culture |
| b. | Inability to respond to the changing environment |
| c. | Inability to become environmentally sustainable |
| d. | Growth in competition from oversees |
| e. | Weak supply chain management |
ANS:
61. Executives at One World Advertising have learned that it is necessary to establish strong personal relationships and emotional bonds with Chinese business partners. This relates most closely to which dimension of the general business environment?
| a. | Natural |
| b. | Sociocultural |
| c. | Legal/Political |
| d. | International |
| e. | Internal |
ANS:
62. Stan is the owner of a small marketing firm. He designs ad campaigns that specifically target demographic groups within U.S. markets. Which demographic category currently has the largest market size?
| a. | Baby boomers |
| b. | Generation X |
| c. | Generation Y |
| d. | Tweeners |
| e. | In-betweeners |
ANS:
63. Animal-One is a campaign organization that drums up public awareness about the use of animals in cosmetic testing. The group condemns traditional cosmetic companies while promoting smaller, all-natural companies that do not test on animals. Animal-One can best be described as a(n):
| a. | Whistle-blower |
| b. | Government organization |
| c. | Pressure group |
| d. | Sustainable organization |
| e. | Small business |
ANS:
64. In response to pressure from environmental advocates, organizations have become increasingly sensitive to diminishing:
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