Question Case 4.2 MGN, Inc. is a Fortune 500 company that has just come to real

Case 4.2

MGN, Inc. is a Fortune 500 company that has just come to realize its need for managing diversity. HR is facilitating meetings among middle managers to both communicate this idea and to get input from the managers about how best to carry out this goal.

Mercedes, a Latina manager, suggests that the company ought not to do more than what is already being done. She cites the company’s previous affirmative action plan. “Also,” she argues, “we’ve given African-Americans and Asian-Americans more than enough opportunity. I tried to promote a Latino to supervisor and you guys (HR dept.) told me I really needed to give Kym, an African-American, the opportunity.”

Paul, a white supervisor, feels that management is management. Managing diversity is just a gimmick, a passing fad. “I’ve been a supervisor for 20 years and I’ve found that if I treat people fairly and listen to them, things work out just fine.”

Ana, a relatively new middle-manager, is a bit more positive about the idea but has significant reservations. She feels, however, that the company really needs to give women and minorities access to the “old boy network.” If all the company does is conduct training and devise slogans, nothing will happen.

Finally, Rahkim, an African-American supervisor, says he doesn’t care what they do. He’s giving notice because he’s joining some other African-Americans in starting their own company. He’s been a supervisor for five years and has been passed over for promotion twice. He feels that he has experienced discrimination because he’s African-American.

83. Refer to Case 4.2. The above shows a number of challenges to implementing a managing diversity program. Mercedes’ concerns represent which of the following challenges?

a) Valuing diversity.

b) Individual vs. group fairness.

c) Segmented communication networks.

d) Focusing on performance.

e) Competition for opportunities.

84. Refer to Case 4.2. The manager(s) in this discussion who would most likely agree with the universal concept of management is(are):

a) Mercedes.

b) Paul.

c) Ana.

d) Rahkim.

e) Mercedes and Ana.

85. Refer to Case 4.2. Ana’s concerns reflect the reality of the experiences of women and minorities with:

a) individual versus group fairness.

b) the resistance to change.

c) segmented communication networks.

d) resentment.

e) retention.

86. Refer to Case 4.2. Rahkim’s lack of concern with this issue and his announcement symbolize the o

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