26 May Question Question 1 1. Which of the following is TRUE concerning dialogue?
Question
Question 1
1.
Which of the following is TRUE concerning dialogue?
Answer
| Dialogue is made up of opposition from individuals who advocate their positions and convince others. | ||
| Dialogue is made up of group unity, shared meaning, and transformed mindsets. | ||
| Dialogue is made up of logic. | ||
| Dialogue is made up of “beating down” opponents. |
4 points
Question 2
1.
Which of the following BEST describes intrinsic rewards?
Answer
| Intrinsic rewards are the internal satisfaction a person receives by performing a particular action. | ||
| Intrinsic rewards are given by another person, typically a supervisor. | ||
| Intrinsic rewards include pay raises and promotions. | ||
| Intrinsic rewards are given to all people within an organization or a specific department. |
4 points
Question 3
1.
In the Johari Window, the “open” quadrant:
Answer
| represents information that is known to the individual and unknown to the group. | ||
| represents information that is unknown to the group and unknown to the group. | ||
| represents information that is unknown to the individual and known to the group. | ||
| represents information that is known to the individual and also known to the group. |
4 points
Question 4
1.
Which of the following is TRUE about the influence for rich communication channels?
Answer
| The ability to handle one-way, slow, impersonal feedback | ||
| The ability to handle multiple cues simultaneously | ||
| The ability to establish group focus for the communication | ||
| The ability to facilitate slow, two-way feedback |
4 points
Question 5
1.
Leaders can persuade others by:
Answer
| keeping noise out of the communication process. | ||
| connecting without emotion. | ||
| adapting goals upon conversation. | ||
| establishing credibility. |
4 points
Question 6
1.
__________ are rewards that apply the same to all people within an organization or within a specific category or department.
Answer
4 points
Question 7
1.
__________ is Maslow’s theory that proposes that humans are motivated by multiple needs and those needs exist in a hierarchical order.
Answer
4 points
Question 8
1.
__________ is McClelland’s theory that proposes that certain types of needs (achievement, affiliation, power) are acquired during an individual’s lifetime.
Answer
4 points
Question 9
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