26 May Question 1 . The control process assumes that ________.
Question
1 . The control process assumes that ________.
- A. employees require clear directions from management
- B. employees are underqualified and require training
- C. specific goals for performance were already created during the planning process
- D. employee monitoring costs are part and parcel of doing business
2 . An example of control criteria that can be used in any situation is ________.
- A. number of calls taken per day
- B. employee satisfaction
- C. average time to process paperwork
- D. client requests completed per hou
- Correct :
3 . In reviewing the result of the control process, managers could choose to avoid taking action when ________.
- A. an employee fails to attain the standard because of internal problems
- B. the variance between actual performance and the standard is acceptable
- C. performance standards are acceptable, though the employees have not attained it
- D. the variance observed from the expected performance is caused due to unrealistic standards
4 . Which of the following types of control prevents problems because it takes place prior to the actual activity?
- A. Feedforward control
- B. Concurrent control
- C. Feedback control
- D. Management control
5 . Management by walking around is what type of control?
- A. Feedforward control
- B. Concurrent control
- C. Feedback control
- D. Reactive control
6 . What type of control gives employees information on how well they performed, and therefore, can increase motivation?
- A. Feedforward control
- B. Concurrent control
- C. Feedback control
- D. Proactive control
7 . The current ratio and acid test are two examples of what type of ratio?
- A. Activity
- B. Liquidity
- C. Leverage
- D. Profitability
8 . Which of the following ratios measures an organization’s ability to meet financial obligations (debt) and allow someone to understand the company’s use of different methods of financing to pay interest?
- A. Liquidity ratios
- B. Leverage ratios
- C. Profitability
- D. Activity ratios
9 . If a firm wants to measure items related to sales and turnover, it should use what type of ratio?
- A. Liquidity
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