Question 1 1. Which of the following factors leading to turnover cannot usually be addressed b

Quiz 10

Question 1

1.

Which of the following factors leading to turnover cannot usually be addressed by the organization?

Answer

		Poor social environment at work
		Low levels of job satisfaction
		Employee shocks
		low levels of productivity

4 points

Question 2

1.

Work-life balance programs are an example of _____.

Answer

		communal distribution
		intrinsic rewards
		instrumentality
		a completely ineffective retention strategy

4 points

Question 3

1.

Which of the following is a common tool to assess employee reasons for leaving?

Answer

		Position analysis
		Job rotation
		Exit interview
		Discharge notification

4 points

Question 4

1.

Which of the following is a potential benefit associated with voluntary employee turnover?

Answer

		lowered replacement costs
		savings from not replacing an employee
		vacancy creates an open job that must be staffed
		savings from replacing an employee

4 points

Question 5

1.

From a legal standpoint, if performance appraisal information is to be used in the retention management and termination process for an organization, the organization needs to ensure that the information is _____.

Answer

		organizationally relevant
		sufficiently general to cover a variety of situations
		communicated in advance to the employee
		subective

4 points

Question 6

1.

Economic separation costs associated with voluntary turnover include ________.

Answer

		hiring inducements
		rehiring costs
		manager’s time
		retraining costs

4 points

Question 7

1.

To increase the cost of leaving, employers ____.

Answer

		reduce headcount
		provide deferred compensation
		increase workloads
		provide free stock to employees

4 points

Question 8

1.

One problem that has been shown to accompany downsizing is _____.

Answer

		increased payroll costs
		decreases in employee health and motivation
		most companies fail to downsize sufficiently
		insufficient attention to issues of seniority

4 points

Question 9

1.

Which of the following is the most commonly pursued alternative to layoffs for reducing staffing levels?

Answer

		Attrition
		Retraining
		Benefits reductions
		Job sharing

4 points

Question 10

1.

Organizations that link extrinsic rewards to employee performance (i.e. that use incentive compensation plans) find that _____.

Answer

		turnover of high performers decreases and turnover of low performers increases
		turnover is increased across the board
		turnover is decreased across the board
		turnover rates are largely unaffected

4 points

Question 11

1.

Which of the following is an attribute of a high value employee that an organization would want to prevent from leaving?

Answer

		low training investment
		strong KSAOs
		retirement
		low seniority

4 points

Question 12

1.

Research most clearly suggests that when organizations wish to increase retention they need to _____.

Answer

		provide team-building
		convince employees that there are few alternatives
		offer “bundles” of HR practices that complement one another
		demonstrate executive commitment to outreach

4 points

Question 13

1.

Which of the following makes involuntary turnover potentially more costly than a similar level of voluntary turnover?

Answer

		Accrued paid time off
		Possibility of a lawsuit
		Staffing costs for a new hire
		Formal training

4 points

Question 14

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