26 May Question Question 1 The emergence of a public issue indicates that:
Question
Question 1
The emergence of a public issue indicates that:
Answer
| A gap has developed between what stakeholders expect and what an organization is actually doing. | ||
| Technology is forcing ethics and business strategy closer together. | ||
| Consumers are unaware of how an organization’s actions affect them. | ||
| Communication is not clear. |
Question 2
The issue management process has how may stages?
Answer
| Three. | ||
| Four. | ||
| Five. | ||
| Six. |
Question 3
Once an organization has implemented the issue management program, it must:
Answer
| Use trade associations or consultants to follow high priority issues. | ||
| Study the results and make necessary adjustments. | ||
| Not limit the number of public issues the firm can address. | ||
| Pick a selected number of issues to address immediately. |
Question 4
The “graying” of the population is an example of:
Answer
| Customer environment. | ||
| Competitor environment. | ||
| Economic environment. | ||
| Social environment. |
Question 5
The role of special interest groups is an important element in acquiring intelligence from the:
Answer
| Customer environment. | ||
| Competitor environment. | ||
| Economic environment. | ||
| Social environment. |
Question 6
An analysis of the stability or instability of a government is an example of scanning the:
Answer
| Social environment. | ||
| Legal environment. | ||
| Geophysical environment. | ||
| Political environment. |
Question 7
Legal environmental intelligence includes:
Answer
| Patterns of aggressive growth versus static maintenance. | ||
| Analysis of local, state, national, and international politics. | ||
| Considerations of patents, copyrights, or trademarks. | ||
| Information regarding costs, prices, and international trade. |
Question 8
A corporation’s issue management activities are usually linked to:
Answer
| The board of directors. | ||
| Top management. | ||
| Both the board of directors and top management levels. | ||
| The strategic governance committee. |
Question 9
Firms that believe they can make decisions unilaterally, without taking into consideration their impact on others are:
Answer
| Interactive companies. |
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