27 May Question Final Exam Operations Management QSO 600 Operations Management
Question
Final Exam
Operations Management
QSO 600 Operations Management
The final exam consists of five essay and eight problem questions. Answer all the questions.
Essay Questions:
There is no set length for answers; students may be as verbose or brief as they feel necessary to cover the question. Use this same exam document for your answers, placing them below each question.
Problem Questions:
Make sure to show all your work to get full credit. The instructor needs to know the formulas and calculations you used to get to your final answer. You can do part of the exam in Excel and Paste your Excel work into this document.
File Convention:
File name for the exam attachment to be
studentlastname-finalexam (Be sure there are no spaces)
Be sure to put your name on the exam paper.
Note: You may use the text and any other materials. You are NOT to work with anyone else including other students in completing the exam nor discuss it with them.
Essay Questions
1. What is operations management? Why is it important? Is a good knowledge of operations management more important in service or manufacturing industries? Explain your answer.
2. Discuss the use of PERT/CPM techniques for managing projects. Describe what PERT/CPM does. Discuss advantages and disadvantages of using it. What other techniques might you choose to manage your project?
3. What are economies of scale in a manufacturing plant? Do they continue forever? What are diseconomies of scale? How might you decide the optimal size of a plant?
4. What, in your opinion are the 3 most important issues in supply chain management. Discuss why you think these are the key issues.
5. Discuss why (or if) inventories are necessary. What are the benefits of inventories? What are the disadvantages of holding inventories?
Problem Questions
1. Thermostats are subjected to rigorous testing before they are shipped to air conditioning technicians around the world. Results from the last five samples are shown in the table. Draw and R Chart and an x-bar chart. Based on the charts, is the process under control? (20 Points)
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