28 May Question UMUC BMGT 110 Introduction to Business and Management
Question
UMUC BMGT 110
Introduction to Business and Management
Online Conference 4
Chapter7
1. Management is the process of achieving ________ through people and other resources.
| a. | profits |
| b. | status |
| c. | organizational objectives |
| d. | societal objectives |
2. Most top executives began their careers as which type of expert?
| a. | Technical |
| b. | Financial |
| c. | Human relations |
| d. | Marketing |
3. Hasim is a bank manager who believes his bank should expand nationally for greater profit and efficiency. Hasim is using his ________ skills.
| a. | supervisory |
| b. | conceptual |
| c. | human |
| d. | technical |
4. Marcus is responsible for guiding and motivating 10 other employees to accomplish various organizational objectives. Marcus handles the ________ managerial function.
| a. | planning |
| b. | organizing |
| c. | directing |
| d. | controlling |
5. Generally, which type of manager needs vision the most?
| a. | Supervisory managers |
| b. | Staff managers |
| c. | Middle managers |
| d. | Members of top management |
6. By creating a needed flight schedule between St. Louis and Chicago, Southwest Airlines was using ________ planning to complete its goals.
| a. | contingency |
| b. | strategic |
| c. | operational |
| d. | tactical |
7. Nearly a week before Hurricane Katrina reached New Orleans, Wal-Mart began moving trucks and supplies into position, as specified in the company’s ________ plan.
| a. | tactical |
| b. | strategic |
| c. | operational |
| d. | contingency |
8. What is the first step in the strategic planning process?
| a. | Create a mission statement. |
| b. | Monitor and adapt plans. |
| c. | Assess competitive position. |
| d. | Develop strategies for reaching objectives. |
9. Which of the following is made up primarily of external factors?
| a. | Strengths |
| b. | Threats |
| c. | Opportunities |
| d. | Weaknesses |
10. Which of the following is the biggest challenge for managers in the strategic planning process?
| a. | Turning strategy into action |
| b. | Developing the mission statement |
| c. | Setting objectives |
| d. | Assessing the competitive position |
11. All of the following require non-programmed decisions EXCEPT ________.
| a. | complex problems |
| b. | important problems |
| c. | common, relatively simple problems |
| d. | situations that have not occurred before |
12. Marcus is in charge of the creative department at Rice Advertising Agency and believes that close supervision destroys creative expression. He concentrates on providing resources his subordinates need, but leaves most decisions up to them. Marcus is a(n) ________ leader.
| a. | autocratic |
| b. | free-rein |
| c. | task-oriented |
| d. | democratic |
Chapter8
13.The function of attracting, developing, and retaining enough qualified employees to perform the activities necessary to accomplish organizational objectives is part of ________.
| a. | human resource management |
| b. | human asset accounting |
| c. | management objectives |
| d. | management development |
14.Which of the following is a primary reason for the reduction in highly skilled employees?
| a. | Firms cannot afford to pay competitive salaries |
| b. | Employees with lack of specialized skills |
| c. | Baby boomers retiring and not enough Generation X workers taking their place |
| d. | More people becoming entrepreneurs |
15.Some companies are replacing classroom training with comp
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