What are core business processes

Using your own word, use at lease three sentences to answer each question:

7-1 What are core business processes?

7-2 Compare and contrast the core and support activities of a value chain.

7-3 Give an example of upstream and down- stream information flows in a value system.

7-4 Describe what enterprise systems are and how they have evolved.

7-5 Compare and contrast customized and packaged software as well as vanilla versions versus best practices based software.

7-6 What are the core components of an ERP system?

7-7 What are the keys to successfully implementing an ERP system?

8-1 Describe supply chains and explain why sup- ply network may be a more accurate term.

8-2 Contrast B2B portals with B2B marketplace

8-3 What are two process innovations enabled by effective collaboration within supply networks

8-4 How does supply chain planning differ from s supply chain execution?

8-5 How does supply chain visibility help an organization react to external events?

8-6 Contrast supply chain effectiveness and sup- ply chain efficiency.

8-7 What is XML, and what is its role in SCM?

8-8 What is RFID’s role in SCM?

8-9 How does CRM differ from SCM?

8-10 What is a CRM system, and what are its primary components?

8-11 Contrast operational and analytical CRM.

8-12 How does analytical CRM help in monitoring social conversations?

9-1 Describe the productivity paradox.

9-2. Describe how to make a successful business case, contrasting faith, fear, and fact-based arguments.

9-3. Compare and contrast tangible and intangible benefits and costs.

9-4. What are the four phases of the systems development life cycle (SDLC)?

9-5. List and describe five techniques used in requirements collection.

9-6 What are the three major components/tasks of the systems design phase of the SDLC?

9-7. What are the four options for system conversion? How do they differ from each other?

9-8. Compare and contrast the four types of systems maintenance.

9-9. Describe the two key questions related to outsourcing.

9-10. List and describe two main types of software licenses

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