Question

05 Jun Question

A proactive strategy is one that focuses on the short term, and its process tends to be less formalized than that of other business strategies.
2.	Blended learning is where several different learning concepts or subjects are combined into one method of learning for a session or program.
3.	In the training process model, it is in the design phase that we need to consider transfer of the knowledge and attitudes into the job.
4.	When the AOP is less than the EOP it can be considered a triggering event.
5.	Coordination training refers to the practice of having team members understand and practice each other’s skills so they are prepared to step in during a member’s absence.
6.	Regardless of their level in the company, all managers are expected to serve as spokespersons to other work units, managers, and vendors.
7.	Skill-based outcomes determine the degree to which workers are familiar with principles & facts. Cognitive outcomes are used to assess the level of technical or motor skill they have.
8.	Using virtual reality in training can result in the trainee experiencing vomiting, dizziness and headaches.
9.	In a protean career the employee’s goal is more focused at psychological success than on promotions or salary increases.
10.	Internal learning conditions refer to training inside the walls of the business and external is that training which is conducted outside the business.

Multiple Choice – Use the highlighter function to select the entire row of your answer.

1)     ____ are employees with citizenship in the country where the company is located. A key reason to use them is they can more easily understand the values and customs of the work force than the ______.

a)     Host-country nationals / expatriate.

b)     Expatriates / parent-company national.

c)      Parent-country nationals / host-country national.

d)     Host-country nationals / patriot.

 

2)     An organizations Team Analysis would not involve:

a)      Basic Skills,

b)      Self-efficacy,

c)      Age & generation,

d)      Equipment & environment  

 

3)     Which is not typically associated with an ISD?

a)     Training Design

b)     Budget 

c)      The Addie Model

d)     Evaluation

e)     Implementation

 

4)     In dealing with a KSA deficiency, an organization should look at:

a)     Lack of managerial feedback.

b)     Training inequities.

c)      Reviewing equipment for functionality.

d)     All of the above.

 

5)     Formalized strategic planning can be defined as:

a)     the development of a company’s relatively long‑term vision.

b)     the development of relatively short‑term objectives.

c)      a process for determining how best to pursue the organization’s mission while meeting the demands of the environment.

d)     the development of values and ideals of the organization.

 

6)     When integrating HRD & OD activities it is important to remember.                       

a)      Trainers and OD professionals have legitimate differences in the change related to training

b)      Trainers and OD professionals have training interests that are not connected

c)   Keeping OD  & HRD as separate functions is beneficial for both customer & competition

d)      Trainers and OD professionals, work well together will little conflict.

 

7)     With regards to online or distance learning, which of the following is not true?

a)     It is accessible at any time and any place.

b)     It is most effective for training that emphasizes cognitive outcomes.

c)      It can link learners to other content, experts and peers.

d)     It is best suited for functional and technical skills.

 

8)     A decentralized training department results in

a)     stronger alignment with business strategy.

b)     more freedom to respond to vendors and programs that best meet their needs. 

c)      more control over training content.

d)     better integration programs for developing leaders and management talent.

 

9)     Four  approaches are used to develop employees:

a)     Andragogy, past experience, education, job assessment & skill evaluations.

b)     Development planning, interpersonal relationships, departmental evaluation, & KSA’s

c)      Case studies, Andragogy, Leadership Training, & Peer evaluation

d)     formal education, assessment, job experiences, & interpersonal relationships

 

10)A person’s self-efficacy cannot really be increased by ___________.

a)     modeling.

b)     verbal persuasion.

c)      logical verification.

d)     daydreaming.

 

11)In an Intelligent Tutoring System, which of the following is not a function of a training session manager?

a)     Interpreting trainee actions.

b)     Responding either with more information, coaching, or tutoring.

c)      Determining the order and level of difficulty of problems presented to the trainee.

d)     Reporting results, determining how and when to remediate the trainee.

 

12)When evaluating training, which of the following methods in determining the benefits of training would not beneficial?

a)      Using pilot training programs.

b)      Observing successful performers vs. unsuccessful job performers.

c)      Technical, academic, and practitioner literature.

d)      Having trainees provide a full cost / benefits analysis of the training session.

 

13)Which of the following statements regarding OJT trainers is not true?

a)      OJT trainers should have training as a part of their written Job Description.

b)      OJT trainers should use an unstructured approach in training.

c)      OJT trainers must be knowledge experts.

d)      OJT trainers need to understand training how to train and how to do the job effectively.

 

14)Which of the following is not typically a strong purpose of a group mentoring program:

a)      Protégés can learn from each other.

b)      Increase skill transfer from training to the work setting.

c)      Socialize new employees.

d)      Because a company may have an abundance of strong mentors.

 

15)In the Transfer of Training process, which of the following would not apply.

a)      Positive transfer

b)      Neutral transfer

c)      Zero transfer

d)      Negative transfer

 

16)In the area of working storage _______ is the form of instruction that provides practice and over- learning to aid in its attainment.

a)      rhetoric

b)      aggressiveness

c)      automaticity   

d)      consolidation

 

17)How might a HR determine if employees had the reading level necessary to succeed in a training program?

a)      Compilation of their resume

b)      Panel interview employees to determine basic skills

c)      Conduct a literacy audit

d)      Research their cognitive ability.

 

18) Two pieces of legislation make it illegal for employers to exclude women, minorities or older persons for a training programs those are:

a)     EEOC & FLSA

b)     Civil Rights Act & ADEA.  

c)      FLSA & Title VII.

d)     ADEA & OSHA.

 

19)Examples of intangible assets would not include:

a)     Human Capital

b)     Customer Capital

c)      Improvement Capital

d)     Social Capital

e)     Intellectual Capital

 

20) Identifying the factors to consider in choosing a trainer should be done in the _____phase of training.

a)     development

b)     implementation

c)      design

d)     evaluation