UMUC IFSM461 Stage 05: Change Control Board Memo Instructions

IFSM 461: Systems Analysis and Design

Stage 05: Change Control Board Memo Instructions

Introduction

Before you begin this assignment, be sure you have read the “Udo, Marian, & Uduak Corporation (UMUC) Case Study” and your completed Stage 1 – 4 assignments.

Purpose of this Assignment

This assignment gives you the opportunity to apply the course concepts to develop a System Change Request for one aspect of the new billing and payment system. This assignment specifically addresses the following course outcomes to enable you to:

• Plan, build, and maintain systems that meet organizational strategic goals by applying enterprise architecture and enterprise governance principles and practices

• Achieve successful systems design, development, and implementation by effectively applying the role of systems engineering and integrating with project management

• Effectively communicate with stakeholders to determine, manage, and document business requirements throughout the SDLC

• Translate business requirements into systems by applying appropriate SDLC methodologies and incorporating industry best practices

The Deliverable

Using the Udo, Marian, & Uduak Corporation (UMUC) Case Study and the Requirements Document you developed in Stage 1, write a Change Control Board (CCB) Memo to recommend a change to one of the system requirements you proposed in your systems requirements checklist (Stage 1 – Requirements Document). Some changes might include: upgrading hardware/software versions, installing a security patch, adding security features, or making a change to be more efficient or cost effective.

Create a memo that includes the following:

• The memo should be 2 – 3 pages single-spaced and must use a Microsoft Word Memo formatting feature.

• Your name must be placed on the “From:” line.

• “Change Control Board” must be placed on the “To:” line.

• “System Change Request: and a descriptive title” must be placed on the “Subject:” line.

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IFSM 461: Systems Analysis and Design

Stage 05: Change Control Board Memo Instructions

• There must be a date on the “Date:” line. This is the document date.

• Do not include a Cover page. This is a business memo.

• Provide a Works Cited page to correctly cite and reference any sources you use with APA format. The Works Cited page is not part of the page count.

• Use the Grading Rubric to be sure you have covered everything.

• Submit your paper via your Assignment Folder as a Microsoft Word with your last name included in the filename.

• Description

o Provide a short, descriptive title of the System Change Request (SCR) and concise description (less than one-half page single spaced) of the concept or issue that you would like to change.

• Priority

o Select and explain the appropriate priority 1 through 5, where priority 1indicates an emergency request, 3 a time sensitive request, and 5 a normal request.

• Justification

o Be persuasive and provide a clear and well-supported justification for the change. This should be less than a single page single spaced. Typically some of the main drivers behind System Change Requests (SCR) include:

Improved Services Better Performance

Support for New Products and Services More Information

Stronger Controls Reduced Costs

• Cost

o Identify any costs (labor, materials, equipment, training, etc.) to implement the proposed system change. Give some best guess estimates. This should be about one-half page single spaced.

• Benefit/Risks

o Identify the benefits and the risks of implementing the proposed system change, using quantitative terms, where possible. This should be about one-half page single spaced.

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IFSM 461: Systems Analysis and Design

Stage 05: Change Control Board Memo Instructions

Helpful Resources

• Textbook, Systems Analysis and Design, Pages 516 – 517.

• Concepts – Change Request Management http://www.upedu.org/process/artifact/ar_crqst.htm

http://www.upedu.org/process/gcncpt/co_revno.htm http://www.upedu.org/templates/cs/CCM/upedu_ex_crqst.pdf

• Memo Templates – Office.com (Use must search using “Change Reqeust”) http://office.microsoft.com/en-us/templates/CT010117259.aspx

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IFSM 461: Systems Analysis and Design

Stage 05: Change Control Board Memo Instructions

Change Control Board Memo Rubric

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IFSM 461: Systems Analysis and Design

Stage 05: Change Control Board Memo Instructions

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