UMUC IFSM300 week 3 and week 4 discussions

Last week, we covered Business Processes, including Process Improvement through streamlining and reengineering, and process modeling of both the As-Is and the To-Be processes.

Drawing from your own experience, select a process (a set of specified steps to accomplish a task) used at your place of work or in your interaction with a business that you would like to see improved. Explain why you picked that process. Explain how you would go about improving it. Who should be involved with you? What are some of the questions you should ask about the current process? How will you know if the process was actually improved?

First, we need to be sure you can identify a process; many students have difficulty with that, so refer to your textbook readings. I am also interested in the method to be used to improve the process, not a solution. (For example, I am not looking for something like: “The Café where I work is not selling enough coffee. We should use social media to advertise more.” The discussion here is about identifying a process and how the Café would go about deciding how to improve that process, who should be involved, what should be considered, and what steps should be taken.) You should employ the techniques discussed in class or those that you find in your research. Keep in mind that outside resources strengthen your responses.

Remember, you should create a posting in response to the questions above by midnight Thursday. These postings need to thoroughly respond to the questions. Then you are to respond to at least two other students’ postings with comments, questions and further discussion. If questions are posed, they should be responded to by the original poster. Let’s have a great discussion and some interesting examples to take a look at for improving business processes!

week 4

<pstyle=”margin: 0.5em=”” 0px=”” 1em;=”” padding:=”” 0px;=”” border:=”” outline:=”” font-size:=”” 13px;=”” color:=”” rgb(53,=”” 53,=”” 53);=”” font-family:=”” ‘pt=”” sans’,=”” sans-serif;=”” background:=”” rgb(255,=”” 255,=”” 255);”=””>Last week we covered the seven primary characteristics of an IT infrastructure (the “ilities”):

1. Usability
2. Maintainability
3. Scalability
4. Reliability/Availability
5. Extensibility
6. Portability
7. Security

Please select one of the seven characteristics above and respond with an example of what this term means in terms of IT architecture and why it is so important to a solid architecture to support information systems. These terms can be applied to other aspects of IT and business in general, but the focus here is on IT architecture. Some additional research will provide specific examples including what companies have focused on in these areas. Simply typing “IT Scalability” (or whatever characteristic you select) into your web browser should provide good results, but be sure to evaluate the sources to make sure they are relevant to this discussion. Remember to distinguish between objective articles and vendor’s marketing information.

Initial responses are due by midnight Thursday and a minimum of two comments/responses to classmates’ postings is required by Sunday midnight.) Be sure your posting addresses the discussion questions. Let me know if you have questions. Failure to address discussion topics appropriately will result in less than full participation credit. Be sure to check back and see if other students or I replied to your posting and posed additional questions or asked for additional information.

Note: In Stage 3 of your Case Study (due next week), you’ll be identifying which of the “-ilities” above apply to the solution you are proposing and how they apply, so you will need a good understanding of these to do a good job with Stage 3.

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