15 Jun Question HI230: Quality Assurance and Statisti
Question
HI230: Quality Assurance and Statistics in Health Information
Unit 7 Final Project Part 3
CASE OF THE BELATED LAB TESTS
PROCESS IMPROVEMENT OPPORTUNITY
PACKET #3
Disclaimer: The organization and characters depicted in this exercise are fictional. Any resemblance to real organizations
or individuals is purely coincidental.
The Team went back to the data collection forms and created this data table of Phlebotomy turnaround times.
KEY:
TAT – turnaround time
MF – Monday through Friday
SS – Saturday and Sunday
D- Day
E – Evening
N – Night
SPECIMEN TAT TEST DAY SHIFT FLOOR
1 1.5 CBC MF D 3B
2 2.0 LYTES MF D 3A
3 4.0 CBC MF E 3B
4 .5 BUN SS E 4B
5 4.5 LYTES SS D 4B
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