21 Jun How can you become a more effec
How can you become a more effective communicator at work? Is it appropriate to express emotion in the workplace? If so, in what manner and when is it appropriate? What is emotional intelligence and how might you apply it to employee relations?
Describe past instances in which communication has resulted in conflict. Can you identify the real issue(s) of the conflict? Provide examples of how you might avoid the conflict.
In what types of situations would a company and union favor a cooperative labor management relationship? What things can help promote joint labor management cooperation? What can help to undermine it?
What are some of the bargaining consequences for both the union and management of the rising cost of health care? How has it affected labor negotiations?
Please discuss the types of communications needed when a grievance is agreed to or denied. Include the effect of the communications on both employees and management.
Please discuss the concept of progressive discipline and the seven tests for just cause employment terminations. Provide examples of how they might relate to your job or company.
Provide three examples of situations in which you can benefit in conflict resolution by identifying problem ownership. How can this help you to resolve conflict that may exist in the workplace that comes to your attention?
An issue is brought to your attention that one of your employees is being rude to fellow teammates. How will you handle the complaint(s)?
Think back to a time when you were forced to negotiate with an individual. Did you successfully resolve the conflict? How did you and the other individual reach a common goal of finding a solution?
Identify the traits that effective managers possess. What
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