04 May EXACTLY WHAT CAN YOU DO TO MAKE AND KEEP YOUR NONVERBAL LISTENING BEHAVIORS EFFECTIVE?
Review the work you completed for the Nonverbal Listening Patterns exercise. Write a 500- 800 word essay on your experience with this exercise, discussing the following points:
• The steps you took to complete the Nonverbal Listening Patterns exercise
• What you learned about your own interpersonal communication behaviors or skills
• The steps you can take to improve or maintain each behavior or skill
Process
Step 1: Write from your point of view using the pronoun I. Use the past tense for your verbs since youre reporting on what has already occurred.
Your first paragraph should summarize information about the exercise—the identity of the two people (supervisor, friend, relative, etc.), how well you know each person, where the exercise took place, when it occurred, and how long it took to complete it. Also, give the main topic of each conversation.
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– In your second paragraph, describe specific examples of your nonverbal listening behavior for posture, eye contact, gestures, and facial expressions with one of the people. (Be sure to indicate how comfortable you felt with that person.) Explain and analyze why you behaved in these ways during the conversation. Was your behavior appropriate for that conversation given what you have learned about proper communication skills? Why or why not?
– In your third paragraph, provide the same type of discussion but with the second person.
– In your fourth paragraph, continue by discussing at least three non-verbal listening behaviors or skills that you discovered about yourself during these conversations. You may discuss your weak skills, your strong skills, or a combination of the two. Since this essay is a self-analysis of your skills, you will want to identify both your weak and your strong points. With each skill you describe, also explain how you intend to improve the weaker skills and maintain the stronger skills that you identified in the previous paragraph. Exactly what can you do to make and keep your nonverbal listening behaviors effective? Also, discuss how you can determine your status and progress toward improvement.
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– In your final paragraph, discuss your reaction to the activity and analyze your non-verbal listening behaviors. Summarize the insights you have gained about your communication
skills.
Step 2: Read your essay aloud and listen for areas where you may have missed some words or your sentences are awkwardly constructed. You may want to ask someone to read it to you exactly as you have written it. Listen for clear, logical flow of your ideas and discussion. Edit your essay carefully according to the standard conventions for academic compositions: coherent paragraph development, va ried sentence structure, correct grammar, word usage, spelling, and punctuation. Remember to use the pronouns I, me, and my, since you are writing about your own experience from your point of view. Also, use the past tense for your verbs. Further revise and edit according to the evaluation criteria given below.
Introduction
You describe the exercise and the methods used to complete it.
Description of your non-verbal listening behavior
You provide specific examples for each type of behavior for both conversations, analyzing the effectiveness of your behavior for that conversation.
Identification of weak skills or strengths along with plan for improvement and/or maintenance
Based on your experience during the two conversations, you specify areas for improvement and/or strong skills. You explain why you think these are weak and/or strong skills for you. For each weak area, you describe a specific way to improve that non-verbal listening behavior as well as how you will determine the level of improvement. For each strong and effective area identified, you describe a specific way to maintain that behavior as well as how you will determine that it is still a strong point
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