A CLEAR PROCESS FOR EMBEDDING THE POLICY/PRACTICE WITHIN THE ORGANIZATION

26 Jun A CLEAR PROCESS FOR EMBEDDING THE POLICY/PRACTICE WITHIN THE ORGANIZATION

GENERAL INSTRUCTIONS

1. All students must work in their group.

2. Each student must be involved in the project. It is the responsibility of the team

to ensure that any student failing to participate is reported to the instructor.

3. All submissions must carry the HCT academic honesty statement.

4. Students are allowed submit one draft copy of their report prior to final

submission.

5. All groups should get the support of the instructor at any stage of the process

to ensure they are keeping pace with the report

CASE STUDY INSTRUCTION

CASE AREA CHOSEN: Integrity-Related Practices

PRACTICE CHOSE: CODE OF CONDUCT

Writing a Case Study on Integrity-Related Practices

To qualify as a good practice case study in integrity-related policies, all of these boxes must be cked.

The company must have:

☐ A written policy related to the integrity practice

☐ A clear process for embedding the policy/practice within the organization

☐ A mechanism or process for identifying and reporting the issues pertaining to the practice within

the organization

☐ A mechanism or process for enforcing the practice

☐ The practice in place for at least a year

Case Study Template – Integrity-Related Practices

Company Name: [full name]

Headquarters: [city, country]

Sector: [sector]

Number of employees: [number, excluding subcontractors]

Annual gross revenue: [US$ and local currency; if disclosed]

Status: [listed, private or government owned]

Name of company executive interviewed:

Position:

E-mail:

Phone number:

Date of interview:
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Company Description

In this section, please flesh out the above information, adding company history, geographic

scope, range of operations, and business sector.

Description of the Integrity-related practice (CODE OF CONDUCT):

In this section, please describe the company’s specific integrity-related practice. This should

include:

−Brief description of the practice

−Drivers for applying the specific practice (can be from various reasons such as but not

limited to cost reduction, new employees/leadership, existing company values, host

community or government encouragement, press coverage, or investor requirements

Policy Development

In this section, please describe how the company developed the policy. This should include:

−Brief description of the policy

−Process transforming the idea into a policy (such as key individuals in the organisation

responsible with developing the policy, resources used, external guides consulted)

−Level of stakeholder engagement in development of the policy

(Please attach the policy or include it as an on-line link if applicable)

Process for Embedding the Practice within the Organisation

In this section, please describe how the company embedded the practice within the

company. This should include:

−The various means that the company used to embed the practice within the organisation,

for example through the use of training or change in tone from leadership and so on

−How each of the above means were implemented in detail, for example if training was

used, it can include how the training was performed (through use of online software, informal

sessions, external training programs), how were the trainers selected, who ran the training,

how were the training materials developed, how was the training customised for each

department and so on

−The key challenges that the company faced in the implementation of the practice and how

this was overcome

−Explain (if applicable) how the practice was extended throughout the supply chain

Identification and Reporting of Issues

In this section, please describe how the company identified and reported the issues for the

practice within the company.

This should include:

−Description of the mechanisms that have been placed for the identification and reporting of

issues, for example a whistle-blowing system, help desks, hotlines and so on

−Description of how the mechanism works, why it was selected and how it was

implemented

−Explain how the information gained from using the mechanism was reported and to whom

Enforcement

In this section, please describe how the company ensured the enforcement of the practice

within the company. This should include:

−The actions that the company is taking and process it is using to ensure enforcement
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−Describe who is responsible for the enforcement of the practice (it can be a team of

selected individuals, use of external auditors, an individual such as the compliance officer

and so on)

Lessons Learned

In this section, please describe the lessons learned in this case study.

Please write it in a format to show what are the key lessons in this case that are vital for

other regional companies to learn from when implementing such a practice.

References