29 Jun MASKING POOR COMMUNICATION
“Close Relationships Sometimes Mask Poor Communication.” Write a two-page paper (excluding title and reference pages)
about your thoughts on this article. address the following:
Have you ever had a miscommunication with someone close to you simply because you assumed that they understood you?
What happened?
How can you make sure that this kind of miscommunication does not happen in the future? Or when it does happen, what
could you do to make your communication more clear?
Be sure to reference the ProQuest article and at least one of the other course readings from this week in your paper.
This can be your textbook or one of the recommended articles. The paper must be formatted according to APA style.
Cite your resources in text and on the reference page. For information regarding APA samples and tutorials, visit the
Ashford Writing Center, within the Learning Resources tab on the left navigation toolbar.
Close Relationships Sometimes Mask Poor Communication
People may think loved ones understand them better than they actually do, research shows
January 24, 2011RSS Feed Print
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MONDAY, Jan. 24 (HealthDay News) — For many people, their communication skills with loved ones are not as strong as
they think.
In fact, spouses sometimes communicate with each other no better than strangers do, a new study suggests.
“People commonly believe that they communicate better with close friends than with strangers. That closeness can lead
people to overestimate how well they communicate, a phenomenon we term the closeness-communication bias,” study
co-author Boaz Keysar, a professor in psychology at the University of Chicago, said in a university news release.
In the study, researchers asked 24 married couples to take part in an experiment in which two sets of couples sat in
chairs — with their backs to each other — and tried to figure out the meaning of phrases whose meaning isnt
entirely clear.
The spouses thought they communicated better than they actually did, the study authors noted.
“A wife who says to her husband, its getting hot in here, as a hint for her husband to turn up the air
conditioning a notch, may be surprised when he interprets her statement as a coy, amorous advance instead,” said
study author Kenneth Savitsky, professor of psychology at Williams College in Williamstown, Mass., in the news
release. “Although speakers expected their spouse to understand them better than strangers, accuracy rates for
spouses and strangers were statistically identical. This result is striking because speakers were more confident that
they were understood by their spouse.”
According to Savitsky, “Some couples may indeed be on the same wavelength, but maybe not as much as they think. You get rushed and preoccupied, and you stop taking the perspective of the other person, precisely because the two of you are so close.”
Study co-author Nicholas Epley, a professor of behavioral science at the University of Chicago Booth School of Business, explained the differences this way: “Our problem in communicating with friends and spouses is that we have
an illusion of insight. Getting close to someone appears to create the illusion of understanding more than actual understanding.”
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