09 Jul Case Study in OM
Total Marks: 5
Date published: Feb 28, 2017 Deadline March 13, 2017
Submission: ONLINE (Blackboard)
Assignment: Read the following case thoroughly and answer all questions.
Answer the following Questions in YOUR OWN WORDS.
Q 1: From your knowledge of production processes and from the case and the video, identify
how each of the ten decisions of OM is applied at Frito-Lay.
Supporting Video: https://www.youtube.com/watch?v=Jafda00jGg4
Q 2: How would you determine the productivity of the production process at Frito-Lay?
Q 3: How are the ten decisions of OM different when applied by the Operations manager of a
production process such as Frito-Lay versus a service organization such as McDonald’s?
Instructions:
a. Write the answers in your own words. It’s an online submission through Trunitin that detects the plagiarism automatically and generate a report. A plagiarized work will get a
zero grade.
b. Report should not be more than 2 pages (excluding title page).
c. System will not allow late submissions. Therefore, submit any time before the deadline.
d. Writing Guidelines: Paper size: A4, Line Spacing:1.15, Margins: 1” (inch) or 3 cm all sides, Font: Times New Roman, Font Size: 12 for text and 14 for heading; and overall good
presentation
e. The assignment should have a nice front page containing all the required information such as; Course name, title of the assignment, name, ID, and section number of the student.
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