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Project 1 Job Description/ HR Memo Hide Assignment InformationInstructions

Project 1 Job Description/ HR Memo Hide Assignment InformationInstructions

Project 1 Job Description/ HR Memo

Hide Assignment InformationInstructions

Project 1: Job Description/HR Memo 15%

Purpose:

The intent of this assignment is to have you articulate the value of KM to your organization, determine the skills needed to manage the KM processes and what career opportunities exist in KM both now and in the future.

Outcomes:

  • Identification of what KM means to the effectiveness of an organization;
  • The types of skills necessary for a successful career in KM;
  • Research and Identify trends in the KM field;
  • Evaluate how the trends in field will change the organization’s personnel needs; and
  • Demonstrate effective critical thinking and written communication skills.

Assignment:

You are the manager of GDD’s IT department. Lately the demands put on the IT department for report requests, new software to collect data, store information etc. have doubled. The requests are coming from all over the company and it is overworking the IT department. You are aware that many of these requests could better be handled and filtered if GDD had a KM department of its own. You have been trying to persuade your boss, Mr. Rockfish, to consider the idea and present it to the Board. It occurred to you that one of the ways you might persuade him is instead of hiring another IT person to handle all the new work you have, hire a KM manager. This person would be someone who could handle many of the requests that are overloading IT and would begin to set up basic KM processes for the organization. You are sure that if the right person is hired, and the work is successfully performed and completed, the value that person creates will convince Rockfish of the need to develop a KM department.  Further, if the person also had experience that prepared him or her to act on future trends in the field it would help GDD keep its competitive edge with the customers. To this end you have decided to write a short memo to the head of HR, containing a job description for the position you want to fill in GDD’s IT department along with an explanation of the skills, you want the applicants to have and why.  In your memo you will include the following information:

  • The function of KM in an organization and its contribution to running an effective and sustainable contemporary business environment;
  • The job tasks they would perform;
  • The KM skills you want your manager to have immediately; 
  • The skills they would need to meet KM trends for the future; and
  • An explanation of the reasons for wanting a person with these skills for GDD.

Instructions:

How to Set Up the Memo

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