Question1. Which of the following statements regarding i

1. Which of the following statements regarding incentive systems is false?

a. Bonuses are often used at the executive levels.

b. About half of all American manufacturing firms use productivity incentives.

c. Knowledge-based pay systems are increasing in use.

d. The Scanlon plan is based on team productivity.

e. Increasing use of cross-training has led to increasing use of knowledge-based pay systems.

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2. Ergonomics is not concerned with

a. levels of illumination, noise, temperature, and humidity

b. adjusting and providing input to the machine

c. feedback (providing information to the operator)

d. adequate compensation schemes

e. the design of functional and comfortable office furniture

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3. One of the elements of ergonomics is

a. allocating work time based on economic studies

b. the cost justification of technology

c. designing tools and machines that facilitate human work

d. the use of automation in a manufacturing organization

e. the establishment of time standards

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4. Managers should seek to control such work environment factors as

a. illumination

b. noise and vibration

c. temperature

d. air quality

e. all of the above

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5. Which of the following is not an analytical target of methods analysis?

a. movement of capital

b. body movement

c. movement of individuals

d. movement of materials

e. crew activity

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6. Methods analysis focuses on

a. the design of the machines used to perform a task

b. establishing time standards

c. reducing the number of skills needed for the completion of a task

d. issues such as the movement of individuals or materials

e. evaluating training programs to see if they are efficient

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7. Which of the following is used by methods analysis in analyzing body movement at the workstation level?

a. MTM chart

b. flow diagram

c. operations chart

d. process chart

e. improvement chart

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8. “Designed to show economy of motion by pointing out waste motion and idle time” describes

a. flow diagrams

b. an activity chart

c. an operations chart

d. all of the above

e. none of the above

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9. In a large aerospace company, it has been discovered that some insulators have been damaged. A methods specialist is sent out to follow the insulators through the production and storage processes and to try to find out where in the process they are damaged. The specialist should use

a. left- and right-hand charts

b. program flowcharts

c. job analysis charts

d. flow diagrams

e. activity charts

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10. Methods analysis employs which of the following charts in its analysis of the movement of workers and materials?

a. micro-motion chart

b. flow diagram

c. activity chart

d. man-machine chart

e. movement chart

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11. Flow diagrams are used to analyze

a. movement of people and materials

b. utilization of an operator and machine

c. body movements

d. time taken by various activities

e. unnecessary micro-motions

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12. Activity charts help analyze

a. movement of people and materials

b. utilization of an operator and machine

c. body movements

d. activities that can cause injuries

e. unnecessary micro-motions

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13. “Schematic used to investigate movement of people or material” describes a(n)

a. flow chart

b. activity chart

c. operations chart

d. right-hand / left-hand chart

e. none of the above

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14. The visual workplace includes

a. painted symbols to indicate the proper place for tools and equipment

b. labeling of parts, bins, and tools to reduce waste

c. kanbans, andons, and statistical process control (SPC) charts

d. color-coded lights and signs to indicate that there is a problem

e. all of the above

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15. Shadow boards and foot printing are elements of

a. the Hawthorne studies

b. workplace noise reduction

c. project management in service firms

d. the visual workplace

e. specialization of labor

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16. The visual workplace

a. uses low-cost visual devices to share information

b. is an effective means of rapid communication in a dynamic workplace

c. helps with both “big picture” and “housekeeping” issues in the workplace

d. eliminates non-value added activities by making problems and standards visual

e. all of the above

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17. Ethical work environment decisions by managers may be guided by

a. state agencies

b. trade associations

c. insurers

d. employees

e. all of the above

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18. Which of the following is an ergonomics issue with ethical implications?

a. job enrichment

b. equal opportunity

c. equal pay for equal work

d. a noisy workplace

e. foot printing

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19. Which of the following is not a work environment issue with ethical implications?

a. hazardous materials in the workplace

b. equal opportunity

c. equal pay for equal work

d. danger on the job

e. All of the above have ethical implications.

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20. Labor standards are defined as the

a. preset activities required to perform a job

b. amount of space required by a specific crew to perform the job

c. standard set of procedures to perform the job

d. standard labor agreements

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