16 Sep MGT 632 : Written Assignment 4: Customer Service And Retention Plan
Written Assignment 4 requires students to use the skills gain in Module/Week 4 to create a customer service and retention plan for a sport or entertainment organization in about 1000 words.
- The opening paragraph should introduce the topic and share the established research on which the concepts of the assignment are based.
- What is customer service
- Why it is important
- What do the experts recommend the content to be
- Each assignment should have:
- An opening paragraph introducing the topic to be discussed.
- Supporting paragraphs with citations from academic research.
- Consider grouping like-items together in paragraphs and support the paragraph with academic information from research.
- Closing paragraph which ties back into the opening and summarizes the assignment.
- Support ideas for the plan with academic research from the Liberty library especially journals. Review document on Academic Research by following this path:
- Course Content > Professor Powell Specific Course Information > Gathering Information
- Review the rubric for the assignment before beginning the writing so you have clear guidelines for the expectations.
- Course Content > Assignment Instructions > Written Assignments
- Write in APA format for citations, references, and title page.
- Course Content > Professor Powell Specific Course Information > various documents
- Looking for quality graduate-level writing with strong sentences and strong paragraphs.
- These assignments are best supported with around three references.
- Please make sure to write in paragraph format, do not number or bullet the items presented.
Submit Written Assignment 4: Customer Service and Retention Plan by 11:59 p.m. (ET) on Sunday.
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