Technology Management

For this weeks’ assignment we’re going to be writing a professional email. Open up your textbook to page 41 and read over the short case study titled “Chelsey’s Restaurant”.

Your job will be to write an email to Chelsey offering some specific suggestions on how she/he might incorporate the principles of TQ in the new business as discussed in Chapter 1. As for your relationship with Chelsey, I leave that up to you. You can be an outside consultant, an internationally acclaimed TQ guru, a manager from a former restaurant at which Chelsey used to work– whatever works best for you. Just make sure the email is professional. I’ve included a couple of short lectures on composing professional emails in the Chapter 1 unit which you might find helpful.

As for this assignment’s requirements, all I ask is that the email comes in at a minimum of 300 words and offers specific suggestions that would make sense to Chelsey given the kind of restaurant she’s looking to open. In other words, the suggestions you make shouldn’t transfer to an email written to someone looking to open a five star restaurant serving French country cuisine.

Once you’ve completed the email submit it in this area/assignment. The grading rubric for this assignment is as follows:

Grading Rubric for Email:

Possible Points

Criteria

20

Email is clear, concise and informative. None of the mistakes mentioned in the lecture series are apparent., and the email offers specific suggestions that were clearly tailored to the kind of business that Chelsey would like to open. No grammatical or spelling errors.

13-19

Email is relatively concise and informative, although a few of the mistakes mentioned in the lecture series are in evidence. Email offers fairly specific suggestions, but it’s not clear that they were written with Chelsey’s business in mind. Email exhibits between 2-8 grammatical mistakes.

6-12

Email is fragmented and disjointed. The point of the email is not immediately obvious. Email exhibits between 9-20 spelling or grammatical errors.

0-5

Email is poorly written, text is riddled with easily correctable mistakes. No indication that the student has read and digested the lecture material. Over 20 grammatical or spelling errors.