14 Mar 16.9Xr16-09The human resource manager of a telemar
16.9Xr16-09The human resource manager of a telemarketing firm is concerned aboutthe rapid turnover of the firm’s telemarketers. It appears that many telemarketersdo not work very long before quitting. There may be a number of reasons, includ-ing relatively low pay, personal unsuitability for the work, and the low probabilityof advancement. Because of the high cost of hiring and training new workers,the manager decided to examine the factors that influence workers to quit. Hereviewed the work history of a random sample of workers who have quit in the lastyear and recorded the number of weeks on the job before quitting and the age ofeach worker when originally hired.a. Use regression analysis to describe how the work period and age are related.b. Briefly discuss what the coefficients tell you.
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