11 Apr JackWelch describes the importance of making opera
JackWelch describes the importance of making operations management acompetitive advantage. He notes the benefits that accrue to companiesthat have a clear focus and understand operations as a strategy ratherthan a tactic.Provide an example of a company that effectively uses their operations as a strategy to create a competitive advantage.What is the company’s strategy, and how do their operations support that strategy?week 2Thisweek’s readings on Process Strategy and Types of Processes describeprocess strategies being supported by one or more types of processes,from distinct projects to continuous processes. Many actual operationsor processes contain elements of several process types.Provide anexample of an operation or process where several types of processes arecombined to support a particular process strategy.Identify each type of process.Explain how the process strategy supports the competitive priorities of the company.week 3Processmapping is a valuable tool for documenting the sequence or flow ofactivities in a process, and for analyzing the process flow to identifyimprovement opportunities. Consider key processes at your organizationand develop a process map (submit map as an attachment to your post inthe online Discussion).Describe the process and include relevant process metrics (capacity, processing times, throughput, defect rates).Does the current process maximize capacity and throughput, or are there bottlenecks or wasteful activities present?What changes would you recommend to improve this process flow?week 4DThisweek, you’ve read about a range of organizations that have used Leanprinciples to reduce inventory, eliminate waste, and improve processes.Describe how Lean has been applied, or could be applied, to the operations of your organization.What challenges have you seen, or do you anticipate, in deploying Lean in your organization?How would you address those challenges?week 5Please respond to the following:Quality ofproducts and services has an organization-wide impact, and should be asignificant consideration for operations management professionals. SixSigma enables companies to reduce defects and improve overallperformance.Select two of this week’s readings and describe your key takeaways.Describe, at a high level, how and where a DMAIC or DMADV project has been applied, or could be applied, in your organization.week 6Please respond to the following:Productdesign is another crucial element in the success of an organization.This week’s articles present examples of how integrating product designinto operations management can support organizational strategy andprovide competitive advantage.Describe your key takeaways from this week’s two articles.Describe how product design has been effective or ineffective in your organization.What do you think are the reasons for this success or lack of success?week 7Please respond to the following:Today’soperations management includes managing inventory and global supplychains. This week, you read articles on service inventory and incentivesin a supply chain.What types of inventory are relevant to your organization?How is inventory controlled and managed?If service inventory (as described in this week’s article) is relevant, describe how it is used to improve performance.Describe how incentives have been, or could be, incorporated into the supply chain of your organization.week 8Please respond to the following:Many companies turn to outsourcing or offshoring in order to decrease costs and increase profitability.Based on this week’s articles, describe your key takeaways on how outsourcing can help organizations become more competitive.What are some of the benefits and risks of outsourcing?How has outsourcing been used, or how could it be used, in your organization?Include details about the potential risks and benefits.week 9Many companies turn to outsourcing or offshoring in order to decrease costs and increase profitability.Based on this week’s articles, describe your key takeaways on how outsourcing can help organizations become more competitive.What are some of the benefits and risks of outsourcing?How has outsourcing been used, or how could it be used, in your organization?Include details about the potential risks and benefits.week 10Please respond to the following:Use this discussion thread to discuss your observations from participating in the Root Beer Game.Do you think your experience demonstrated the bullwhip effect common to supply chains?Why or why not?What changes in the supply chain process or practices might mitigate the bullwhip effect?week 11
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