13 Apr Question 1 Ethics is derived from the _____ word e
Question 1 Ethics is derived from the _____ word ethos, referring to a person’s inner character and fundamental orientation toward life.HebrewRomanGreekEnglishFrenchQuestion 2 The effective leader holds _____ as a central value and foundation for all other values.PowerCustomSuccessTruthNone of the aboveQuestion 3 In dealing with moral dilemmas, organizations typically reflect one of three ethical climates:Strong central leaders; democratic leadership; no leadersSelf-centered; other-centered; no-centeredLaw of the jungle; agrarian society; free market economyProfit-maximizing; trusteeship; quality of life managementNone of theseQuestion 4 Committee projects, employee involvement teams, and group activities are preferred by _____ personality types.TraditionalParticipativeUniversalIndividualisticQuestion 5 Time tested practices for developing successful teams are:Show enthusiasm, make timely decisions, practice innovationAdmit mistakes, be flexible, have persistenceGive credit to others, keep people informed, keep promisesPut others first and self lastAll of the aboveQuestion 6 Effective leaders understand that gaining the respect and loyalty of teammates depends on demonstrating:Mistakes and uncertaintiesStrict authorityJob knowledge and technical skillFavoritismQuestion 7 All of the following are important questions to ask during team building exercises, except:Who are we to blame?What should be our goals?What is our purpose?How should we work together to fulfill our potential?Question 8 _____ involves reconciling underlying differences so that issues are resolved to the mutual benefit of all parties.DominationAccommodationCompromiseCollaborationAll of the aboveQuestion 9 A recent survey shows that _____ of the North American companies surveyed engaged in 11 or more change initiatives within a five-year period.42 percent11 percent88 percent97 percentQuestion 10 The Big 5 personality traits measured by McCrae and Costa are:Responsibility, generosity, independence, peacefulness, stabilityOpenness to experience, conscientiousness, extroversion, agreeableness, neuroticismNone of the aboveQuestion 11 The quality of _____ is possessed by all truly great leaders:Looking before leapingDoing the right thing for the right reasonFollowing-up on decisionsConsidering alternative courses of actionNever telling a lieQuestion 12 Fully functioning groups are characterized by:Clear mission, informal atmosphere, lots of discussionActive listening, trust/openness, disagreement is okayCriticism is issue-oriented, never personalEffective leadership, shared valuesAll of the aboveQuestion 13 Ann Morrison identifies 10 practices considered to be important in dealing with diversity, including:Top management’s personal involvementTargeted recruitmentDiversity training groupsWork and family policies that support diversityAll of the aboveQuestion 14 Types of leadership training interventions include:One-on one coachingFormal educationOn-the job learningAll of the aboveNone of the aboveQuestion 15 The seven rules to guide leaders in implementing change include:Have a good reason for making a change; personalize change.Implement change thoughtfully; put a respected person in charge of coordinating change.Tell the truth.Wait patiently for results; acknowledge and reward people.All of the aboveQuestion 16 One minute goal setting involves identifying _____ goals, and writing these on _____ sheet(s) of pages, _____ words or less.6 to 10; 2; 5003 to 5; 1; 2501 to 3; 1; 50010 to 15; 5; 1,000None of the aboveQuestion 17 _____ is a careful search for excellence, which involves taking the absolute best as a standard and trying to surpass it.Top gradingBottom liningPin pointingBench markingNone of the aboveQuestion 18 One minute praising has four characteristics, including:Be immediateBe specificBe sincereEncourage the individualAll of the aboveQuestion 19 The best performance reviews accomplish two results:Increase complacency, decrease motivationIncrease turnover, decrease efficiencyIncrease conflict, reduce teamworkSolve job problems, develop employee competenceNone of the aboveQuestion 20 Effective performance of any job requires:Leadership and luckIntelligence and dexteritySetting objectives and measuring resultsNone of the aboveQuestion 21 (I). Describe four of the eight symptoms of groupthink, and (II) describe an example for each of the four symptoms you selected.Question 22 (I). Describe each of the following leadership styles: directive, participative, and free rein. (II) Explain which one is best, or, if no one style is best, describe what the style of leadership depends on.Question 23 List, describe, and provide an example to illustrate each of the four bases of PERSONAL power.Question 24 I. Describe five ways to manage diversity effectively.II. Rank order these strategies, and explain why you ranked them as you did, using examples to clarify your ranking
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