Question61. The ____ role of HR management has been increasin

61. The ____ role of HR management has been increasingly outsourced, while the _________ role of HR
management is sometimes being give to senior executives without HR experience.
a. strategic, operational
b. advocate, operational
c. operational, administrative
d. administrative, strategic
62. Considering the trends in HR, current HR departments compared to departments of twenty years ago
would
a. tend to have larger staffs.
b. have more clerks than professional staff.
c. be less likely to be strategic partners with top management.
d. be more tightly linked with vendors of HR specialty services.
63. As the vice-president of HR for Woodmere Production, Inc., you are presenting a proposal to
Woodmere’s top management for outsourcing many of your department’s administrative HR functions
to vendors. You argue that HR vendors have greater expertise than your in-house staff and that
outsourcing will allow you to spend more time on the strategic aspects of HR. But, another key selling-point to top management will be
a. the reduction in labor costs in the HR department.
b. the prestige of retaining a world-class vendor.
c. the ability to have closer contact with HR’s true clients, the employees.
d. improvement in morale of HR staff.
64. Which of the following HR activities is MOST likely to be outsourced successfully?
a. 401k administration
b. risk management
c. union contract negotiations
d. performance management
65. Benjamin is an American engineer who is a consultant with a German engineering consulting firm.
Currently, Benjamin is assigned to a project in South Korea where he will live for the next year.
Benjamin is a/an
a. expatriate.
b. host-country national.
c. emigrant worker.
d. third-country national.
66. Recruiting and selecting employees for current openings are typical ____ HR activities.
a. employee advocacy
b. operational
c. strategic
d. administrative
67. Ensuring fair and equitable treatment for employees regardless of their personal background or
circumstances is associated with the ____ role of HR.
a. strategic
b. operational
c. employee advocate
d. administrative
68. Which of the following would NOT be identified as a typical HR operational activity?
a. government compliance
b. safety programs
c. compensation
d. partnering with top executives
69. Tyrone Toys is intensely focused on reducing labor costs. During a meeting of the executive
committee, a member suggests closing its unionized plant in Ohio and opening a non-union plant in
Mississippi. The executive vice president (EVP) of HR, who is a member of this committee, suggests
that the committee get legal advice in case Tyrone Toys would be subject to lawsuits by the union.
This interaction suggests that
a. HR is not a strategic partner in this firm because a plant closing is not a strategic decision.
b. HR is not a strategic partner in the firm because any suggestion about closing a plant
should properly come from HR, not another executive.
c. HR is a strategic partner in the firm because in this firm the EVP of HR is allowed to sit in
on important strategic meetings.
d. HR is a strategic partner in the firm because the EVP of HR is a permanent member of the
executive committee.
70. The HR management role that is most influential in reducing the number of employee lawsuits against
the company is the ____ role.
a. strategic
b. advocate
c. operational
d. administrative
71. Top executives of an organization truly view the top HR executive as contributing to the strategic
success of the firm when they request the HR manager to
a. streamline the employee selection process.
b. improve the implementation of performance appraisals for supervisors.
c. evaluate potential merger candidates for organizational compatibility.
d. select a vendor for outsourcing benefits administration.
72. The position of vice-president of HR is open in a large paper-products manufacturing company. Two
individuals are being considered, both from the internal HR function at the firm. The selection
committee wants the new vice-president to be a strategic contributor to the firm. All of the following
competencies are highly desirable EXCEPT
a. that the candidate understands the paper-products business in all aspects.
b. that the candidate be a highly detail-oriented person.
c. that the candidate demonstrate ethical behavior.
d. that the candidate be results-oriented.
73. Pauline is an employee of a large city. She is the lead negotiator for contracts between the city
government and the police and firefighters’ unions. Pauline is an HR
a. specialist.
b. technologist.
c. generalist.
d. interventionist.
74. The most common area for HR specialization is
a. EEO compliance.
b. labor/management relations.

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