11 May Question1Properly designed incentive programs work because they are based on two well-accepted psychological principles: (1) increased m
Question
1Properly designed incentive programs work because they are based on two well-accepted psychological principles: (1) increased motivation improves performance and (2)
control-based compensation
the Rucker plan
recognition is a major factor in motivation
the Scanlon plan
2Employee demotions usually involve.
a reduction in pay but no loss of opportunity, status, or privilege
a cut in pay, status, privilege, or opportunity
an increase in pay and more responsibility
a decrease in status and privilege but no loss of opportunity or pay
3When conduction a performance feedback discussion, active listening requires
interruptions to get your point across
verbal communications only
summarizing what was said and what was agreed to
summarizing your key points
4Which of the following is a distinctive feature of the U.S. system compared with other countries?
Wages set by arbitration councils
Low union dues and small union staffs
All agreements are of unlimited duration
Exclusive representation
5 ____________ is the biggest hurdle to overcome in a pay-for-performance plan.
Compensation equation
Salary cap performance level
Merit-pay increases
Inflation
6_____ analysis is the level of analysis that focuses on employees specifically.
Environmental
Individual
Employee
Operations
7. Title VII of the _____________ states that top executives in companies receiving government support can retract bonuses, retention awards, or incentives paid to the top five senior executive officers or the next 20 most highly compensated employees based on corporate information that is later found to be inaccurate.
Pay for Performance Act (2009)
American Recovery and Reinvestment Act (2009)
Sarbanes–Oxley Act (2002)
Equal Pay Act (1963)
8What is our country’s income maintenance program?
Social Security
COBRA (1985)
PPA (2006), 401(k)
ERISA (1974)
9Which question should not be important in evaluating the value of training?
Is the change positive related to organizational goals?
Is the change due to training?
Was the cost of training within the budget?
Did change occur?
10_____ implies that appraisal systems are easy for managers and employees to understand and use.
Sensitivity
Reliability
Practicality
Acceptability
11This made extensive changes to the Employee Retirement Income Security Act (ERISA) of 1974 that governs employer-sponsored, qualified (for tax deferral) retirement-benefit plans.
Short-Term Severance Pay laws
Employer Cost Shifting laws
The Pension Protection Act (PPA) of 2006
Short-Term Disability laws
12When companies discover they can communicate better with their customers through employees who are similar to their customers, those companies then realize they have increased their _____ diversity.
internal
primary
external
secondary
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