11 May DECISIONS THAT ARE UNIQUE, RAPIDLY CHANGING, AND NOT EASILY SPECIFIED IN ADVANCE ARE BEST SUITED TO WHICH TYPE OF SYSTEM?
Identifying
customers is a responsibility of the ________ function.
A)
finance and accounting
B)
human resources
C)
manufacturing and production
D)
sales and marketing
57) Producing
bills of materials is a business process within the ________ function.
A)
finance and accounting
B)
human resources
C)
manufacturing and production
D)
sales and marketing
58)
Which of the following is an example of a cross-functional business process?
A)
identifying customers
B)
creating a new product
C)
assembling a product
D)
paying creditors
59)
Which type of system would you use to change a production schedule if a key
supplier was late in delivering goods?
A)
ESS
B)
TPS
C)
MIS
D)
DSS
60)
To monitor the status of internal operations and the firm’s relations with the
external environment, managers need ________ systems.
A)
decision-support
B)
knowledge
C)
transaction processing
D)
management information
61)
Which type of system would you use to determine the five suppliers with the
worst record in delivering goods on time?
A)
ESS
B)
TPS
C)
MIS
D)
DSS
62)
A relocation control system that reports summaries on the total moving,
house-hunting, and home financing costs for employees in all company divisions
would fall into the category of
A)
knowledge management systems.
B)
transaction processing systems.
C)
executive-support systems.
D)
management information systems.
63)
The term “management information systems” designates a specific
category of information systems serving:
A)
integrated data processing throughout the firm.
B)
transaction process reporting.
C)
employees with online access to historical records.
D)
middle management functions.
64)
Decisions that are unique, rapidly changing, and not easily specified in
advance are best suited to which type of system?
A)
MIS
B)
TPS
C)
ESS
D)
DSS
65)
John has worked in the marketing department of a computer supplier for five
years. He obtains information on marketing decisions from a system that handles
only marketing data for the firm. John is using which kind of system?
A)
MIS
B)
DSS
C)
cross-functional
D)
functional56) Identifying
customers is a responsibility of the ________ function.A)
finance and accountingB)
human resourcesC)
manufacturing and productionD)
sales and marketing 57) Producing
bills of materials is a business process within the ________ function.A)
finance and accountingB)
human resourcesC)
manufacturing and productionD)
sales and marketing 58)
Which of the following is an example of a cross-functional business process?A)
identifying customersB)
creating a new productC)
assembling a productD)
paying creditors 59)
Which type of system would you use to change a production schedule if a key
supplier was late in delivering goods?A)
ESSB)
TPSC)
MISD)
DSS 60)
To monitor the status of internal operations and the firm’s relations with the
external environment, managers need ________ systems.A)
decision-supportB)
knowledgeC)
transaction processingD)
management information 61)
Which type of system would you use to determine the five suppliers with the
worst record in delivering goods on time?A)
ESSB)
TPSC)
MISD)
DSS 62)
A relocation control system that reports summaries on the total moving,
house-hunting, and home financing costs for employees in all company divisions
would fall into the category ofA)
knowledge management systems.B)
transaction processing systems.C)
executive-support systems.D)
management information systems. 63)
The term “management information systems” designates a specific
category of information systems serving:A)
integrated data processing throughout the firm.B)
transaction process reporting.C)
employees with online access to historical records.D)
middle management functions. 64)
Decisions that are unique, rapidly changing, and not easily specified in
advance are best suited to which type of system?A)
MISB)
TPSC)
ESSD)
DSS 65)
John has worked in the marketing department of a computer supplier for five
years. He obtains information on marketing decisions from a system that handles
only marketing data for the firm. John is using which kind of system?A)
MISB)
DSSC)
cross-functionalD)
functional
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