11 May WHAT IS MEANT BY THE STATEMENT “KNOWLEDGE IS STICKY”?
What is meant by the statement “knowledge is sticky”?
A)
Knowledge is hard to move.
B)
Knowledge is universally applicable.
C)
Knowledge works only in certain situations.
D)
Knowledge is intangible.
72)
Which of the following is NOT one of the main four dimensions of knowledge
described in the chapter?
A)
Knowledge is a firm asset.
B)
Knowledge has different forms.
C)
Knowledge has no locations.
D)
Knowledge is situational.
73)
In order, which are the value-adding steps in the knowledge business value
chain?
A)
acquire, store, disseminate, apply, feedback
B)
data and information acquisition, acquire, store, disseminate, apply
C)
acquire, disseminate, apply, feedback, management and organizational activities
D)
data and information acquisition, store, disseminate, feedback, apply
74)
Informal social networks of professionals and employees within and outside the
firm who have similar work-related activities and interests are called
communities of
A)
practice.
B)
professionals.
C)
interest.
D)
knowledge.
75)
Which of the following are the three major types of knowledge management
systems?
A)
management information systems, decision support systems, and transaction
processing systems
B)
enterprise systems, customer support systems, and supply chain management
systems
C)
database management systems, expert systems, and knowledge work systems
D)
enterprise-wide knowledge management systems, knowledge work systems, and
intelligent techniques
76)
Specialized systems built for engineers, scientists, and other knowledge
workers charged with discovering and creating new knowledge for a company are
called
A)
KWS.
B)
LMS.
C)
wikis.
D)
CAD systems.
77)
Fuzzy logic is a type of
A)
data mining.
B)
neural network.
C)
intelligent technique.
D)
business intelligence.
78)
Which of the following is NOT a typical component or capability of an
enterprise-wide knowledge management system?
A)
collaboration tools
B)
KWS
C)
document management
D)
LMS
79)
Which of the following would NOT considered semistructured knowledge?
A)
request for proposals
B)
voice mail
C)
videos
D)
e-mail
80)
You are advising a multimedia company on the best type of knowledge management
system to help them archive digital video and sound clips. Which of the
following will suit their needs?
A)
enterprise content management system
B)
digital asset management system
C)
knowledge network system
D)
VRML system
71)
What is meant by the statement “knowledge is sticky”? A)
Knowledge is hard to move.B)
Knowledge is universally applicable.C)
Knowledge works only in certain situations.D)
Knowledge is intangible. 72)
Which of the following is NOT one of the main four dimensions of knowledge
described in the chapter?A)
Knowledge is a firm asset.B)
Knowledge has different forms.C)
Knowledge has no locations.D)
Knowledge is situational. 73)
In order, which are the value-adding steps in the knowledge business value
chain?A)
acquire, store, disseminate, apply, feedbackB)
data and information acquisition, acquire, store, disseminate, applyC)
acquire, disseminate, apply, feedback, management and organizational activitiesD)
data and information acquisition, store, disseminate, feedback, apply 74)
Informal social networks of professionals and employees within and outside the
firm who have similar work-related activities and interests are called
communities ofA)
practice.B)
professionals.C)
interest.D)
knowledge. 75)
Which of the following are the three major types of knowledge management
systems?A)
management information systems, decision support systems, and transaction
processing systemsB)
enterprise systems, customer support systems, and supply chain management
systemsC)
database management systems, expert systems, and knowledge work systemsD)
enterprise-wide knowledge management systems, knowledge work systems, and
intelligent techniques 76)
Specialized systems built for engineers, scientists, and other knowledge
workers charged with discovering and creating new knowledge for a company are
calledA)
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