11 May TO WHAT DEGREE ARE TASKS SUBDIVIDED INTO SEPARATE JOBS?
What is Organizational Structure?
Consultants Exceptional has hired you to
develop training materials for their consultants. Your first assignment is to develop a
training program that helps their consultants to analyze and understand the
organizational structure of the company that they are assisting. They believe that in order to adequately
evaluate and understand the company, they need to understand the basic
organizational structure. Then they will
be able to recommend actions and changes based on that structure.
141. One of the questions you tell the trainees to ask is To what
degree are tasks subdivided into separate jobs? This question addresses the issue of:
a. formalization.
b. work
specialization.
c. span
of control.
d. chain
of command.
142. _____ is addressed by asking the question On what basis are
jobs grouped together?
a. Departmentalization
b. Work
specialization
c. Centralization
and decentralization
d. Formalization
143. You instruct the trainees to ask about the degree of rules and
regulations that direct employees and managers.
You want to help them understand the:
a. chain
of command.
b. degree
of formalization.
c. span
of control.
d. degree
of departmentalization.
Application of
Departmentalization
You have divided the jobs done by your
department through work specialization and are now trying to decide how to best
group them for efficiency and service to the customer. You are considering whether to group
activities by function, product, process, geography, or customer.
144. You have decided that since you are a novice at
departmentalization, you will go with the most popular method. You will probably choose:
a. function.
b. product.
c. process.
d. customer.
145. You are organizing
into southern, midwestern, western, and eastern regions. This is termed ______ departmentalization.
a. area
b. customer
c. geography
d. regional
146. Your market is clearly divided between very different types of
clients, with different support and other needs. You will probably choose to departmentalize
by:
a. requirements.
b. clients.
c. support.
d. customers.
147. Your products fall into several categories with very different
production methods for each group.
Because of this, you might consider departmentalizing by:
a. product.
b. method.
c. production.
d. process.
Application of
Span of Control
Matthew is a new divisional manager. In reorganizing his division, he must make
some decisions regarding the span of control.
148. The question of span of control determines:
a.
who reports to whom.
b.
the number of levels and managers an organization
has.
c.
where decisions are made.
d.
how jobs will be grouped.
149. Wider spans are more efficient in terms of
cost. At some point:
a.
employee performance increases substantially.
b.
supervisors become more efficient at providing
support.
c.
wider spans reduce effectiveness.
d.
the organization becomes taller.
Application
of: What is Organizational Structure?Consultants Exceptional has hired you to
develop training materials for their consultants. Your first assignment is to develop a
training program that helps their consultants to analyze and understand the
organizational structure of the company that they are assisting. They believe that in order to adequately
evaluate and understand the company, they need to understand the basic
organizational structure. Then they will
be able to recommend actions and changes based on that structure.141. One of the questions you tell the trainees to ask is To what
degree are tasks subdivided into separate jobs? This question addresses the issue of: a. formalization. b. work
specialization. c. span
of control. d. chain
of command. 142. _____ is addressed by asking the question On what basis are
jobs grouped together?
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