12 May HOW COULD THE SKILLS GAPS BE CLOSED IN KEEPING WITH ORGANISATIONAL PRACTICES?
Internal Code : MAS920 Management Assignment Adept Owl scenario Adept Owl produces high-quality, entertaining board, card and puzzle games for the enjoyment of all ages. According to the company’s vision, Adept Owl intends to establish its reputation within five years, ‘as one of the finest, most innovative and entertaining board game developers in Australia’. To achieve this goal, the company will need to engage in several strategic directions: ● engaging with customers ● developing and improving products and production ● supporting innovative thinking, management and leadership skills ● creating a high-performing organisation ● ensuring sustainable materials and processes are used in manufacture and distribution. On the level of creating, maintaining and storing company documentation, these strategic directions are supported by specific activities, for example: ● creating standards for documents, in the form of a style guide, to improve readability (for internal and external customers) and to promote a consistent look-and- feel ● creating procedures for document production that ensure consistent, high-quality outcomes and efficiency ● designing templates and standard text – in conformity with the style guide and production procedures – to improve workflow further ● developing people-focused implementation strategies – for example delivering training on documentation – to ensure the cooperation of all staff in the maintenance of document quality, sustainability, and legal and ethical compliance. As a new member of the administration team, with a responsibility for team leadership and document design and development, your first order of business is to identify the existing documentation standards at Adept Owl. In order to plan for meeting current and future organisational needs, you will need to consider current performance and administration team capability. Questions : 1.As a new member of the team you will need to identify organisational requirements. Referring to the Adept Owl scenario in Appendix 1, the Adept Owl style guide and procedures, identify: ● one requirement for information entry ● two requirements for file naming and storage ● two requirements for output or quality of document design and production ● one compliance requirement – explain how the existing Adept Owl processes help ensure compliance with one piece of legislation relevant to document production. 2.Evaluate Adept Owl’s present and future information technology capability to satisfy document design and production needs. ● With respect to human resource capability, where are the skills gaps that exist currently within the administration team? ● How could the skills gaps be closed in keeping with organisational practices? ● What future IT capability needs (both physical and human) could the organisation have with respect to document design and production within the next 2–5 years? Identify at least one source of external advice or information you have used to help you make this evaluation. ● What changes might be required to the Adept Owl style guide and procedures to take account of anticipated technological changes? 3.Referring to the Adept Owl style guide and procedures, identify three types of documents used and required by the organisation. 4.Develop a short procedure for either (a) a mass letter mail-out or (b) the creation of an expense report. Ensure your procedures: ● follow general style requirements of the Adept Owl style guide; include at least two references to the style guide or procedures, for example, storage or use of fonts or headings ● adhere to information, budget and technology requirements outlined in the scenario in Appendix 1. 12 total views, 2 views today
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