30 May A form of exporting to less-developed countries is called
Question
A form of exporting to less-developed countries is called
Answer
licensing.
franchising.
greenfield venture.
joint venture.
countertrade.
Question 2
According to Spotlight on Skills in Chapter 3, one of the most universal gestures is:
Answer
Arm up, shaking back and forth (waving)
Scratching your chin (thinking)
A smile (happiness or politeness)
Closing your eyes (boredom)
A pat on the back (congratulations)
Question 3
For the past several years, foreign companies have invested more in business in ________ than in any other place in the world.
Answer
Brazil
India
China
United States
Russia
Question 4
Which of these reflects a cultural preference for cooperation, group decision making, and quality of life?
Answer
Individualism
Collectivism
Masculinity
Femininity
Power distance
Question 5
All of the following are considered emerging economies EXCEPT:
Answer
Brazil
Russia
India
China
Canada
Question 6
Exporting, licensing, and direct investing are called __________ strategies because they represent alternative ways to sell products and services in foreign markets.
Answer
globalized
expansion
retrenchment
market entry
concentrated business
Question 7
Which of the following refers to the frustration and anxiety that result from constantly being subjected to strange and unfamiliar cues about what to do and how to do it?
Answer
Societal chaos
Civilization distress
Culture confusion
Societal disorder
Culture shock
Question 8
Countries whose social values reflect low power distance
Answer
are highly democratic.
accept inequality in power among institutions, organizations, and people.
expect equality in power.
avoid uncertainty.
none of these.
Question 9
In 2010, which of the following countries formed a free trade area with the ten countries that make up the Association of Southeast Asian Nations (ASEAN)?
Answer
Laos
United States
Mexico
China
Japan
Question 10
The European Union has expanded to a ____-nation alliance.
Answer
14
12
27
16
21
Question 11
Kim, a Japanese expatriate working in Denmark, tends to use communication primarily to build personal social relationships. She feels that relationships and trust are more important than business. Kim is surprised that her business associates in Denmark do not share the same views. Based on this information, Kim most likely grew up in what type of culture?
Answer
Human-oriented
Passive
Assertive
Low-context
High-context
Question 12
Which of the following is an entry strategy in which the organization maintains its production facilities within its home country and transfers its products for sale in foreign markets?
Answer
Franchising
Licensing
Exporting
Greenfield venture
Joint venture
Question 13
The president of Pepsi Company is the keynote speaker at a retirement dinner for a long time bottler. This is an example of which of the following roles?
Answer
Liaison role
Figurehead role
Negotiator role
Leader role
Monitor role
Question 14
Max Weber felt selection of employees should be based on:
Answer
education
competence
connections
political skills
efficient systems
Question 15
What is the role of the negotiator?
Answer
The negotiator role involves formal negotiations and bargaining to attain outcomes for the manager’s unit of responsibility.
The negotiator role involves seeking current information from many sources.
The negotiator role involves the initiation of change.
The negotiator role involves resolving conflicts among subordinates or between the manager’s department and other departments.
The negotiator role pertains to the development of information sources both inside and outside the organization.
Question 16
Being a successful manager means thinking in terms of all of the following, except:
Answer
building teams.
generating the most profit.
becoming a motivator.
becoming an organizer.
establishing networks.
Question 17
The bureaucratic organizations approach is a subfield within the ____.
Answer
classical perspective
systems theory
scientific management
learning organization
management science view
Question 18
The ____ role involves resolving conflicts among subordinates between the managers department and other departments.
Answer
resource allocator
entrepreneur
negotiator
liaison
disturbance handler
Question 19
In ____ every situation is viewed as unique.
Answer
a universalist view
a TQM view
a case view
a scientific management view
None of these.
Question 20
Which of the following uses the latest information technology to keep in close touch with customers and to collect and manage large amounts of customer data?
Answer
Supply chain management
Learing organizations
Scientific management
Customer relationship management
The humanistic approach
Question 21
Conceptual, human, and technical skills are important to which managerial level?
Answer
Top managers
Middle managers
First-line managers
Non managers
All of these
Question 22
An innovation mindset that strives to meet customers’ immediate needs quickly and inexpensively is referred to as:
Answer
Kaizen
Just-in-time control
Total quality management
Jugaad
XY Theory
Question 23
A social entity that is goal directed and deliberately structured is referred to as a(n)
Answer
organization.
management.
employee.
student.
task.
Question 24
Which of these forces comprises unwritten, common rules and perceptions about relationships?
Answer
Economic
Political
Social
Legal
Personal
uestion 25
Which of the following dimensions of the general environment includes all elements that occur naturally on earth?
Answer
Sociocultural dimension
Technological dimension
Economic dimension
Natural dimension
Environmental dimension
Question 26
When Miami Herald launches a Spanish-language newspaper, El Nuevo Herald, with articles emphasizing Hispanic, Cuban, and Latin American news and sports, it is responding to changes in ____ environment.
Answer
sociocultural
technological
economic
competitors
suppliers
Question 27
The general environment dimension that includes consumer purchasing power, the unemployment rate, and interest rates is called the
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