ANS: 29. A merger is an effort to spot trends that enable managers to predict future events.

21. Recently, there has been strong concern about climate change such as global warming caused by greenhouse gases, most notably carbon dioxide.

22. McDonalds, Burger King, and Checkers are competitors since all three sell fast food to individuals.

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23. The raw materials that organizations use to produce its outputs are provided by customers.

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24. Other organizations in the same industry or type of business that provide goods or services to the same set of customers are referred to as suppliers.

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25. The labor market is made up by people in the environment who can be hired to work for an organization.

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26. If Johnson Lumber provides trees for Westvaco Paper Manufacturing, then Johnson Lumber is considered a supplier for Westvaco.

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27. Organizations must manage environmental uncertainty to be effective.

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28. An organization experiences high uncertainty when internal factors gradually change over time.

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29. A merger is an effort to spot trends that enable managers to predict future events.

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30. Given the increasing environmental uncertainty, managers in partnering organizations are shifting from a partnership orientation to an adversarial orientation.

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31. A joint venture involves a strategic alliance or program by two or more organizations.

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32. Due to the stable environment and lack of technological change, mergers and joint ventures rarely occur in the U.S.

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33. The internal environment within which managers work includes corporate culture, sociocultural aspects, and customers.

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34. Culture can be defined as the ability to speak different languages.

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35. Physical symbols are associated with the surface level of organizational culture.

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36. Symbols, stories, heroes, slogans, and ceremonies combine to create an organization’s culture.

37. The set of key values, beliefs, and norms, that are shared by members of an organization are combined to create the symbols of an organization.

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38. A symbol is a figure that exemplifies the deeds, character, and attributes of a corporate culture.

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39. A narrative based on rumors within the organization that can lead to destructive results if not carefully controlled by management is called an organizational story.

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