01 Jul Communication Skills Inventory
Communication Skills Overview: Written Report Sections Due: Tuesday, May 7th Length from Introduction to Conclusions is 3 pages single-spaced, with double spacing between paragraphs. Use Times New Roman 11 point font. Title Fly (1st prefatory page) – p. 387 and Title Page (2nd prefatory page) • • • • • Include the title of the report. Provide full identification of the authority for the report (the person for whom the report was prepared). Provide full identification of the preparer of the report. Include the date of the completion of the report. Use an attractive layout. Table of Contents (3rd prefatory page) should contain all the section and chapter titles and headings used in the report. The headings and subheadings in the table of contents must match the words used within the report.) • • • Use Table of Contents as the title. Use a tabular arrangement to indicate the heading levels used in the report. Indicate page numbers of all items listed. Introduction (This is where the report writing begins) – orients the reader to the report The Problem Statement establishes the fact that there is a problem worthy of study, a dilemma that has affected the organization in some way or that will do so in the future if nothing is done. The background for your report will deal with your need to continue to develop your business communication skills. You should discuss your major, year in school and why you are taking this course. After proving there is a problem that should be studied or a question that should be answered, a report writer should clearly state the purpose of the report. The Purpose Statement may be part of the problem and background section; however, many people feel the importance of the purpose statement warrants a separate subheading. The purpose of your report is to identify areas you have improved your skills and to discuss plans for continuing to improve relevant to corporate communications. In the Research Methods section, describe concepts from the text or other courses taken that helped you better develop your communication skills. Focus on those areas you are interested in as a career choice. It should concisely tell the reader what you did and how you did it. Most of you will discuss the secondary resources you relied on such as our text including case study assignments. The Scope discusses the boundaries of the problem. The Limitations or Constraints means things that impair you from achieving specific communication goals. Report Body—Findings or Analysis Section In a direct arrangement the Findings Section consists solely of the Results and Discussion (not summary, conclusions, and recommendations). Discuss 3 areas you have developed significantly. Identify the major points you learned and discuss how you have incorporated this information into your life. Topic ideas: (the changing business environment, public relations, identity and image, corporate social responsibility, media relations, etc.) Next, discuss your plan for continuing to develop these skills. Incorporate at least one Visual Aid within this section of your report. This can be any type of chart or relevant graphic Use headings to assist the reader by making them descriptive of the contents of the section. Maintain consistency in the mechanical placement of headings of equal degree. Use parallel construction in headings of equal degree in the same section of the report. • Use Times New Roman 11-point font. Preliminary pages (prior to the body of the report) should be numbered by placing small Roman numerals (iii, iv) at the center of the page, one inch from the bottom, beginning with the third page. Use Arabic numerals (1, 2, 3) for t, beginning with the first page of the introduction and continue through appendix. Number all pages in the center approximately 1″ from the bottom of the page. You can use a report template if you’d like. Ending the Report —Summary, Conclusions or Recommendations – Use complete sentences A Summary is used when the report purpose is to present information without an attempt to interpret. Conclusions summarize the report’s main points. Summarizing is different than just repeating. These may be written in list form or in paragraph form, but should contain no new information. In other words, if you didn’t discuss it in your findings, don’t include it here. Recommendations tell a report’s readers what steps should be taken as a result of the conclusions reached in the study. Recommendations are of prime importance in any analytical report. Active verbs and the word should are key components of recommendations. Because recommendations appear immediately after the conclusions, there is little, if any, need to justify them. Additional Work Cited is an alphabetical listing of all secondary sources cited in a formal report (use APA style). • • • Include a citation (in-text reference) for material used from another source. Present consistent citations including adequate information for readers to locate the source in the bibliography. Include more information than might be necessary in cases of doubt about what to include in an entry—include a copy if you aren’t using the class text. …
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