08 Apr Devry GSCM326 Week 1 Discussion DQ1 & DQ 2 Latest
Devry GSCM326 Week 1 Discussion DQ1 & DQ 2 Latest 2016 Jan.DQ 1TotalQuality Management (graded)What is total quality management (TQM)? Is it something you caninstall, like a refrigerator? How do you know TQM when you see it?DQ 2ASystem Perspective (graded)When we talk about a system view, what are we interested in andwhy? Why is a system view so important to have if you are going to implementTQM?Devry GSCM326 Week 2 Discussion DQ1& DQ 2 Latest 2016 Jan.DQ 1Deming’s 14 Points (graded)Are Dr. Deming’s 14 points clear, concise, and achievable? If not,what do you think he had in mind? In Deming’s view, who needs to do what andwhy?DQ 2QualityAwards and Standards (graded)The authors of our text talk about the Baldrige Award throughouttheir book. In previous versions, they even designed their text around thisaward. Given that our course is about TQM, an in-depth discussion of the DemingPrize would seem to be appropriate since it is the framework of company-widequality control in Japan, which embodies what we call TQM in the United States,but is hardly discussed in our text.So let’s do some research. Put on your investigative hats and seewhat you can find about the Deming Prize. You can use the Internet or any othersources you have available.How do you see the Deming Prize criteria fitting into TQM? Howdoes the Deming Prize compare to the Baldrige Award? What are the differencesand similarities between the Deming Prize and the Baldrige Award?Devry GSCM326 Week 3 Discussion DQ1& DQ 2 Latest 2016 Jan.DQ 1TQMLeaders (graded)How do leaders behave when they are implementing TQM? Whatexpectations should they set? What kind of leaders do TQM leaders need to be?DQ 2WhoIs the Customer? What Are His or Her Needs? (graded)What are the dimensions of service quality? How do thesedimensions affect customer perception? How do the quality dimensions, asdefined by David Gavin, relate to the dimensions of service quality?Devry GSCM326 Week 4 Discussion DQ1& DQ 2 Latest 2016 Jan.DQ 1TQMand Teams (graded)Teams are something we talk about a lot when it comes to TQM. Whyare teams instrumental to TQM, or are they? What kinds of teams exist in a TQMoperation?DQ 2EmployeeInvolvement (graded)Is it always good? What key elements are necessary to keep itgoing? Are there different kinds of involvement?Devry GSCM326 Week 5 Discussion DQ1& DQ 2 Latest 2016 Jan.DQ 1Costof Quality (graded)Although a balanced scorecard is probably the way to go, mostcompanies don’t seem to have a clue about the more fundamental aspects ofquality, such as the cost of quality. So let’s start here. Just what do we meanwhen we talk about the cost of quality? What major areas does it include?DQ 2SupplierRelationships (graded)An integral part of TCO 9 concerns supplier relationships. Whatkinds of relationships exist with suppliers? What can be done to reduce thenumber suppliers you use?Devry GSCM326 Week 6 Discussion DQ1& DQ 2 Latest 2016 Jan.DQ 1StatisticalTools (graded)Before you participate in this discussion, please review thisweek’s simulation.Two tools were used by the group in the early analysis of theirprocess. Why was it important for the group to use a histogram when they did?What could have happened if the group had not used it?DQ 2Inspectionand Process Evaluations (graded)Is 100% inspection good? Why or why not? What alternatives arethere to 100% inspection?Devry GSCM326 Week 7 Discussion DQ1& DQ 2 Latest 2016 Jan.DQ 1ImplementingTQM (graded)Over the last 6 weeks, you have been gaining insight into theultimate question for this course. How do we implement TQM? Where do we begin?What key areas do we need to address first? Once we get our implementationstarted, what do we need to do in order to sustain our momentum?DQ 2IntegratingTQM and SCM (graded)How can TQM and SCM be integrated together? Why is thisintegration important? What things need to be considered before this isattempted?
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