14 Jun E: Stereotyping 14: Overly generalized, and t
Question
1: Defined by Allport (1935) as a “mental state of readiness, organized through experience, exerting a directing or dynamic influence on the individual’s response to situations,” this is known as a(n)
A: Cognition
B: Behavior
C: Dissonance
D: Attitude
E: Perception
2: The Tri-Component model suggests that human attitudes have 3 factors, that are:
A: Love, Intimacy, Passion
B: Biological, Chemical, Learned
C: Physical, Mental, Spiritual
D: Behavioral, Mechanical, Mental
E: Actions, Beliefs, Feelings
3: Festinger (1957) suggested _________ to refer to when we perceive an inconsistency between two or more of our internal attitudes or between our behavior and attitudes.
A: Attitude Shift
B: Cognitive Dissonance
C: Disequilibrium
D: Psychoneurotic
E: Perceptual Illusion
4: Attitudes are very individual and subjective, and therefore we do not currently have ways to measure an employee’s attitude about their jobs.
A: TRUE
B: FALSE
5: The process by which we interpret and organize sensory information to produce a meaningful experience of the world, is known as _______.
A: Attitude
B: Perception
C: Cognition
D: Intuition
E: Judgment
6: When a person limits their processing of information by only paying attention to certain select information based on prior experience, beliefs or attitudes, this is called ___________
A: Dual Stimulation
B: Cognitive Deficit
C: Selective Attention
D: Reverse Filtering
E: Registration
7: If we claim an outside force motivated an event this is known as ________ compared with when we assign causal factors to ourselves or a person, known as __________.
A: Extraverted; Self-serving bias
B: Internal Locus of Control; External Locus of Control
C: Internal Attribution; External Attribution
D: External Attribution; Internal Attribution
E: Public Perception Management, Internal Perception Management
8: Preconceived thoughts or beliefs can affect whether or not we hear opinions or information that does not agree with our preconceived thoughts
A: TRUE
B: FALSE
9: Managers make attributions about employees based on “consistency” and “distinctiveness” as well as _____________ which is “the extent to which an employee’s performance is the same or different from other employees”
A: Attributes
B: Stereotype
C: Consensus
D: Differentiation
E: Habit
10: A hich of the following is NOT one of the “Big 5” personalityhich of the following is NOT one of the “Big 5” personality, but is therefore also perceived to be a good hospital for Gastric surgeries as well. This generalized carryover based on just one characteristic is known as __________
A: Stereotype
B: Placebo Effect
C: Horn Effect
D: Halo Effect
E: Angel syndrome
11: When a person evaluates another person as generally low on many traits after observing poor performance on just one trait… this negative carryover effect is known as _______
A: Stereotype
B: Placebo Effect
C: Horn Effect
D: Halo Effect
E: Angel syndrome
12: From reading about the “contrast effect” in person perception, we know that if compared to a highly attractive person, a target person will be judged as ____________ than s/he would have been if rated on his or her own.
A: More attractive
B: Less attractive
C: Neutral – contrasts have no effects on judgment of attractiveness
D: Less attractive if male, more attractive if female
E: None of the above
13: A defensive mechanism where we attribute our own attitudes onto someone else, such as “My friend tempted me with a desert and made me go off my diet.”
A: Procrastination
B: Projection
C: Prosocialization
D: Halo Effect
E: Stereotyping
14: Overly generalized, and typically negative, views about a group of people is known as a __________
A: Stereotype
B: Projection
C: Halo Effect
D: Pygmalion Effect
E: Sublimation
15: Price Waterhouse v. Hopkins was a legal case where a female lawyer claimed discrimination based on gender stereotyped statements
A: TRUE
B: FALSE
16: Another name for the “self fulfilling prophesy” where individuals tend to live up to other’s stated expectations about us
A: Stereotype
B: Projection
C: Halo Effect
D: Pygmalion Effect
E: Sublimation
17: Employee selection can be aided by the use of _________ which is the general use of measurements of human ability, personality, potential and other factors
A: I.Q. testing
B: Personality testing
C: Psychometrics
D: Rorschach (inkblot) tests
E: None of the above
18: It’s a good idea for a manager to hire workers exclusively based on the score of a personality test.
A: TRUE
B: FALSE
19: Extroverts do best in quiet, non-social jobs such as computer work, while Introverts show the best job performance when they must work and present in front of large groups of people
A: TRUE
B: FALSE
20: Which of the following is NOT one of the “Big 5” personality traits measured with personality tests?
A: Neuroticism
B: Spirituality
C: Extroversion
D: Agreeableness
E: Openness
1: Motivation is described as the conscious or unconscious stimulus, incentive, or motives for action towards a goal resulting from psychological or social factors, the factors giving the purpose or direction to behavior.
A: TRUE
B: FALSE
2: The three components of the process of motivation are:
A: goals, incentives, and behavior
B: behavior, wants, and direction
C: incentives, behavior and goals
D: unsatisfied need, drive, and satisfied need
3: The content theories of motivation focus on the assumption that individuals are motivated by the desire to satisfy their inner needs.
A: TRUE
B: FALSE
4: Process theories of motivation focus on the cognitive processes underlying an individual’s level of motivation.
A: TRUE
B: FALSE
5: The levels in Maslow’s Hierarchy of Needs are:
A: growth, relatedness, and existence
B: satisfiers, physiological, relatedness, self-esteem, and safety
C: physiological, affiliation, safety, self-actualization, and self-esteem
D: hygiene, affiliation, safety, satisfiers, and self-actualization
E: self-actualization, self-esteem, affiliation, safety, and physiological
6: Employee motivation has a direct impact on a health services organization’s performance
A: TRUE
B: FALSE
7: According to Alderfer, individuals must satisfy their lower level needs, at least to an acceptable state, before the person can be motivated to achieve higher level needs.
A: TRUE
B: FALSE
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