09 May Effective Change
Reflect on the logical steps of effective change implementation.
If you have not already done so, read Spector, B. (2013). Chapter 6: Reinforcing new behaviors [PowerPoint slides]. Implementing organizational change: Theory into practice (3rd ed.). Boston, MA: Pearson. Review the four steps in your textbook. Here they are below, as well.
Step 1/Redesign considers alternative patterns of behavior.
Step 2/Training and development helps employees acquire required new skills and behaviors
Step 3/In order to ensure that organizations have employees with required competencies and work behaviors, leadership and management need to reevaluate employee training and development processes.
Step 4/Organizational leaders reinforce the new behaviors through the hard wiring of the organization; structures, systems, and technologies.
Answer the following questions:
- Discuss the advantages of including structures, systems, and technology as part of an organizational change plan after the change rather than before. Consider whether the organizational change starts with employees or with systems.
- Discuss the impacts on employee behavior when organizational leaders introduce a new organizati
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