20 May HOW HAS THE SUPPLY CHAIN MANAGEMENT FUNCTION AT ZAPPOS EVOLVED?
Submit a 3-5 page (double-spaced, 12 point font, standard margins) case analysis. In your analysis, discuss the following:
What are the strengths and weaknesses of Zappos with respect to its supply chain?
How has the supply chain management function at Zappos evolved?
How does it contribute to the firm’s success?
What challenges do you see ahead for the company’s supply chain and Zappos as a whole?
Zappos Rubric
Identified key strengths and weaknesses of SCM at Zappos
Excellent25 pts Satisfactory20 pts Unsatisfactory15 pts
25 pts
Described key stages in evolution of SCM at Zappos
Excellent25 pts Satisfactory20 pts Unsatisfactory15 pts
25 pts
Described and analyzed SCM’s contribution to the success of Zappos
Excellent50 pts Satisfactory40 pts Unsatisfactory30 pts
50 pts
Described and analyzed SCM challenges for Zappos going forward
Excellent50 pts Satisfactory40 pts Unsatisfactory30 pts
50 pts
Total Points: 150
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