11 May HOW MIGHT YOU ADDRESS THOSE CHALLENGES?
The organizational assessment should have the following sections with approximately the following page breakdown assuming 12pt single space times new roman pages with 1” borders. Remember this is not an English paper but an analysis report. Use bullet points and sectioning where useful for clarity. Use visuals where it makes sense. The steps in each section are described in the Organizational Assessment Lecture Series. It will also be discussed in more detail in class.
Introduction (1/2pg)
A description of the organization and why it might be a good candidate for additional knowledge management support.
Part I –General Assessment (2 pgs)
Communication Paths (1/3 pg) (This should include a broad information flow diagram)
Common Knowledge (1/3 pg)
Physical Environment (1/3 pg) (Be Visual where possible)
Organizational Culture (1pg) (Bullets here are good)
Part II Technical Assessment (1pg)
IT Infrastructure (make sure you cover the 4 areas)
KM Capabilities
Part III Priorities Assessment (2pg)
Contingency Factor Values and Justifications (1/2pg)
KM Process Ranking Matrix (1/2 pg) ( You do not need to include the comparison matrix, you just the completed table with the priority scores)
Critical Success Factors:
– a) Choose 3 and describe in 3-4 sentences(1/2pg)
– b) For each of the 3, which of the high ranking processes would you use to aid its success
Recommendations (1/2 pg) –
Given your knowledge of the existing structure, physical environment, culture, language, as well as the existing IT infrastructure and KM capabilities and given the assessment of what should be the organizations KM priorities, what do you recommend the organization do next? Make sure to discuss the relevant issues from across the various parts of the paper. Some ideas include: How would the existing environment and culture help, hinder or be affected by new processes. What type of changes are needed to the IT infrastructure. Given current KM capabilities, will implementation of new processes be a challenge? How might you address those challenges?
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