HSA 530 Final Exam Part 1 Set 2 NEW

Today’s Human Resource Departments may be seen as having an image problem because

• Question 2

The textbook authors suggest that many practitioners of health care personnel office’s did not stay in the field because

• Question 3

Criticism that HR departments have missed an opportunity to be more of a full partner in an organization stems from:

• Question 4

Under this type of HR model, managers do not act on decisions without clearance from the HR department.

• Question 5

The human resource model most common in hospitals and other labor-intensive service organizations is the:

• Question 6

The pivotal year for changes in HR was 1964 because of what significant legislation?

• Question 7

The Immigration Reform and Control Act of 1986:

• Question 8

The Civil Rights Act of 1964 had the effect of:

• Question 9

If an employee leaves the organization voluntarily, what should HR do?

• Question 10

What position in an organization is often the first to be cut when budget limitations occur?

• Question 11

The Employee Assistance Program is often outsourced because:

• Question 12

Why is participatory management considered a best practice?

• Question 13

Why is maintaining a genuine open-door policy easier for a first-line manager than for a higher-level manager?

• Question 14

According to the textbook, which of the following actions can hurt a manager’s credibility with employees?

• Question 15

When a job is considered controversial, who may be responsible for conducting a job evaluation?

• Question 16

Preparing and verifying a position statement is the first step in:

• Question 17

Some HR departments have adopted a position of sharing only a former employee’s title and dates of employment in order to:

• Question 18

Why should the practice of having a new employee start work before the recruiting process is complete be avoided?

• Question 19

According to the textbook, which statement best summarizes the relationship between the HR department and a department manager regarding recruiting activities?

• Question 20

The civil service classification system is a process that:

• Question 21

Under most civil service systems, concerning involuntary termination of employment by layoff:

• Question 22
Which is a leading question?

• Question 23

Which interview practice can help identify resume embellishment?

• Question 24

In regards to writing notes during the interview, the textbook suggests:

• Question 25

How could the HR department respond to a department manager who wants to allow a new employee to skip the employee orientation in order to get started on the job?

• Question 26

What is the percentage of recall for learners who see, hear and do something?

• Question 27

In addition to attending to continuing education requirements, education is critically important to the department manager in:

• Question 28